action #62252
closed
[functional][y][Timebox: 16h] System goes to splash screen instead of root console (console switching doesn't work in openQA)
Added by JRivrain over 4 years ago.
Updated about 4 years ago.
Category:
Bugs in existing tests
Target version:
SUSE QA - Milestone 33
Description
Observation¶
Looks strange and we pretty much have no logs. Splash screen appearing, looks static. Requires manual test.
Looks like sporadic one, as for build 122.1 once it failed and then worked
openQA test in scenario sle-15-SP2-Full-x86_64-skip_registration@svirt-xen-hvm fails in
sle15_workarounds
Santiago Zarate is good person to contact regarding connection to xen machines.
Test suite description¶
Maintainer: okurz, riafarov
Like a standard scenario with explicit skipping of SCC registration in case where we register by default, e.g. for SLE >= 15
See https://progress.opensuse.org/issues/25264 for details.
Reproducible¶
Fails since (at least) Build 126.1
Expected result¶
Last good: 122.1 (or more recent)
Further details¶
Always latest result in this scenario: latest
- Due date set to 2020-02-11
- Subject changed from [functional][y] System goes to splash screen instead of root console to [functional][y][timeboxed:16h] System goes to splash screen instead of root console
- Description updated (diff)
- Status changed from New to Workable
- Target version set to Milestone 31
- Status changed from Workable to In Progress
- Assignee set to syrianidou_sofia
After investigating the issue, the following conclusions where reached:
- There is sporadic failure of the test in sle15_workarounds (7/10 tests fail) .
- The issue cannot be reproduced via manual installation on Xen hypervisor nor on KVM-svirt hypervisor.
- The issue cannot be reproduced via VNC connection to the virtual machine where the openQA test runs, after first boot and before sle15_workarounds. Ctrl-alt-F6, Ctrl-alt-F2 and chvt work as expected.
- Assignee changed from syrianidou_sofia to riafarov
- Subject changed from [functional][y][timeboxed:16h] System goes to splash screen instead of root console to System goes to splash screen instead of root console (console switching doesn't work in openQA)
- Due date deleted (
2020-02-11)
- Status changed from In Progress to New
- Assignee deleted (
riafarov)
- Target version deleted (
Milestone 31)
I'm removing tags, so tool team can take a look and give us a hint where to look or how to proceed. Issue is sporadic and we were not able to reproduce it manually even when connecting to the openQA run.
It's also not clear why we see splash screen, as on serial there is no evidence of reboot happening (when we normally see this plymouth splash screen).
- Subject changed from System goes to splash screen instead of root console (console switching doesn't work in openQA) to [functional][y] System goes to splash screen instead of root console (console switching doesn't work in openQA)
I checked myself. I went through the videos frame by frame if there is anything that is not visible in screenshots or even when playing the video in normal speed. The splash screen just pops up immediately after the generic-deskop but it does not have any moving balls. This looks like an artefact image to me so probably the splash screen is not really shown, it is just this image presented to openQA. I also checked if maybe there are any key presses that would cause it but it should really just be the selection of different tty, tty6 in this case. For comparison, svirt-xen-pv does not seem to show this problem.
- Did you check if 122.1 is really the "last good"? So does the test pass 10/10 in 122.1 but fail 7/10 with any later build?
- If also reproducible in an older product build I suggest if there were any changes on the xen hypervisor host in that timeframe
- Due date set to 2020-03-24
- Priority changed from High to Normal
- Target version set to Milestone 33
@okurz thanks for looking into it! There seems to be no correlation to the product changes, as it fails or succeeds for the same build numbers sporadically.
In the last build it worked somehow, so decreasing the priority and let's check it in the upcoming sprints.
- Subject changed from [functional][y] System goes to splash screen instead of root console (console switching doesn't work in openQA) to [functional][y][Timebox: 16] System goes to splash screen instead of root console (console switching doesn't work in openQA)
- Subject changed from [functional][y][Timebox: 16] System goes to splash screen instead of root console (console switching doesn't work in openQA) to [functional][y][Timebox: 16h] System goes to splash screen instead of root console (console switching doesn't work in openQA)
- Status changed from New to Workable
- Assignee set to JERiveraMoya
- Status changed from Workable to In Progress
- Status changed from In Progress to Resolved
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