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action #125810

closed

[openqa][infra] Some SUT machines can not upload logs to worker machine size:S

Added by waynechen55 about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority:
Urgent
Assignee:
nicksinger
Category:
-
Target version:
openQA Project - Ready
Start date:
2023-03-13
Due date:
2023-03-27
% Done:

0%

Estimated time:
Tags:
firewall, infra

Description

Observation

Some SUT machines, I think they are those added back by mr!506, can not upload logs to worker machine.
grenache-1:12/kermit
grenache-1:13/gonzo
grenache-1:15/scooter
grenache-1:19/amd-zen3

No survival after too many retries

Steps to reproduce

  • Run openQA test with above worker/machine and try to upload logs to worker machine

Impact

  • All tests assigned to these workers/machines will fail
  • Still can not run tests with paired machines

Problem

Generally speaking, looks like environment issues.

Suggestion

  • Check firewall settings on worker machine DONE: not the problem
  • Check other security settings on worker machine DONE: not the problem
  • Check other limitations imposed by other elements en route, for example, jump/forward machine.
  • Open Eng-Infra SD ticket to configure firewall to open required port range (or just allow all traffic)
  • See "command server" box on https://open.qa/docs/images/architecture.svg for port range

Workaround

Rollback steps

Related issues 1 (0 open — 1 closed)

Related to QA - action #119551: Move QA labs NUE-2.2.14-B to Frankencampus labs - bare-metal openQA workers size:MResolvednicksinger2023-03-10

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