action #125810
Updated by okurz about 1 year ago
## Observation Some SUT machines, I think they are those added back by [mr!506](https://gitlab.suse.de/openqa/salt-pillars-openqa/-/merge_requests/506), can not upload logs to worker machine. [grenache-1:12/kermit](https://openqa.suse.de/tests/10667483#step/logs_from_installation_system/35) [grenache-1:13/gonzo](https://openqa.suse.de/tests/10670636#step/logs_from_installation_system/33) [grenache-1:15/scooter](https://openqa.suse.de/tests/10670612#step/logs_from_installation_system/33) [grenache-1:19/amd-zen3](https://openqa.suse.de/tests/10667508#step/logs_from_installation_system/33) No survival after too many retries ## Steps to reproduce * Run openQA openA test with above worker/machine and try to upload logs to worker machine ## Impact * All tests assigned to these workers/machines will fail * Still can not run tests with paired machines ## Problem Generally speaking, looks like environment issues. ## Suggestion * ~~Check firewall settings on worker machine~~ DONE: not the problem * ~~Check other security settings on worker machine~~ DONE: not the problem * Check other limitations imposed by other elements en route, for example, jump/forward machine. * Open Eng-Infra SD ticket to configure firewall to open required port range (or just allow all traffic) * See "command server" box on https://open.qa/docs/images/architecture.svg for port range ## Workaround - Drop workers from salt (done: https://gitlab.suse.de/openqa/salt-pillars-openqa/-/merge_requests/508) ## Rollback steps - Undo https://gitlab.suse.de/openqa/salt-pillars-openqa/-/merge_requests/508