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action #125810

Updated by livdywan almost 2 years ago

## Observation 
 Some SUT machines, I think they are those added back by [mr!506](https://gitlab.suse.de/openqa/salt-pillars-openqa/-/merge_requests/506), can not upload logs to worker machine. 
 [grenache-1:12/kermit](https://openqa.suse.de/tests/10667483#step/logs_from_installation_system/35) 
 [grenache-1:13/gonzo](https://openqa.suse.de/tests/10670636#step/logs_from_installation_system/33) 
 [grenache-1:15/scooter](https://openqa.suse.de/tests/10670612#step/logs_from_installation_system/33) 
 [grenache-1:19/amd-zen3](https://openqa.suse.de/tests/10667508#step/logs_from_installation_system/33) 

 No survival after too many retries 

 ## Steps to reproduce 
 * Run openA test with above worker/machine and try to upload logs to worker machine 

 ## Impact 
 * All tests assigned to these workers/machines will fail 
 * Still can not run tests with paired machines 

 ## Problem 
 Generally speaking, looks like environment issues. 

 ## Suggestion 
 * ~~Check Check firewall settings on worker machine~~ DONE: not the problem machine 
 * ~~Check Check other security settings on worker machine~~ DONE: not the problem machine 
 * Check other limitations imposed by other elements en route, for example, jump/forward machine. 
 * Open Eng-Infra SD ticket to configure firewall to open required port range (or just allow all traffic) 
 * See "command server" box on https://open.qa/docs/images/architecture.svg for port range 

 ## Workaround 
 - Drop workers from salt (done: https://gitlab.suse.de/openqa/salt-pillars-openqa/-/merge_requests/508) 

 ## Rollback steps 
 - Undo https://gitlab.suse.de/openqa/salt-pillars-openqa/-/merge_requests/508 n/a

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