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action #90441
closedcoordination #69310: [epic] SUSE QA tools team ticket process helpers
Only set due date on tickets in progress
Start date:
2020-10-17
Due date:
% Done:
0%
Estimated time:
Description
Motivation¶
Considering the due date as a reminder for when a ticket is typically be done (asking yourself, all going well, any blockers, doable within the timeframe etc.), I think it should only be set when someone is working on it. If someone picks up a ticket gets blocked or hasn't started on it yet, the due date isn't very useful.
Acceptance criteria¶
- AC1: due dates in progress tickets are only set for in progress or feedback tickets
Suggestions¶
- Get familiar with backlog-set-due-date
- Add a condition to skip New and Workable tickets
- Or maybe check for In Progress explicitlyinstead
Updated by livdywan over 3 years ago
- Copied from action #73468: SUSE QA tools team ticket process helpers: Set due date on tickets in redmine based on SLOs added
Updated by livdywan over 3 years ago
- Copied to action #90443: Reset due date on tickets when it doesn't apply / only apply due-date when assignee actually works on tickets added
Updated by okurz over 3 years ago
- Status changed from New to In Progress
- Assignee set to okurz
- Target version set to Ready
I have overlooked this ticket because we commonly don't triage tickets in QA, see https://progress.opensuse.org/projects/qa/wiki#Target-numbers-or-guideline-should-be-in-priorities . I will change that now.
Updated by okurz over 3 years ago
- Status changed from In Progress to Workable
changing status to actually test my changes in https://github.com/os-autoinst/scripts/blob/master/backlog-set-due-date
Updated by okurz over 3 years ago
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