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coordination #69310: [epic] SUSE QA tools team ticket process helpers

SUSE QA tools team ticket process helpers: Set due date on tickets in redmine based on SLOs

Added by okurz almost 4 years ago. Updated almost 4 years ago.

Status:
Resolved
Priority:
High
Assignee:
Target version:
Start date:
2020-10-17
Due date:
% Done:

0%

Estimated time:

Description

Motivation

See https://progress.opensuse.org/issues/69310#Motivation

Acceptance criteria

  • AC1: due dates in progress tickets are automatically set based on our SLOs

Suggestions


Related issues 1 (0 open1 closed)

Copied to QA - action #90441: Only set due date on tickets in progressResolvedokurz2020-10-17

Actions
Actions #1

Updated by okurz almost 4 years ago

  • Tracker changed from coordination to action
Actions #2

Updated by okurz almost 4 years ago

  • Priority changed from Normal to High
Actions #3

Updated by livdywan almost 4 years ago

  • Description updated (diff)
Actions #4

Updated by livdywan almost 4 years ago

  • Description updated (diff)
  • Difficulty set to easy
Actions #5

Updated by ilausuch almost 4 years ago

  • Assignee set to ilausuch
Actions #6

Updated by livdywan almost 4 years ago

  • Status changed from Workable to In Progress
Actions #8

Updated by ilausuch almost 4 years ago

According to the comment https://github.com/os-autoinst/scripts/pull/44#issuecomment-732184256 and after several reviews the code updates the due date under these conditions:

  • The priority is not Low
  • No previous due date set
  • Not assigned to anyone
  • Not blocked or resolved

Additionally there are a dry run mode

  1. Runs the script without updating the tickets
    dry_run=1 ./backlog-set-due-date

  2. Equal than 1 but also extract the tickets from a file instead of a file
    dry_run=1 ./backlog-set-due-date <issues-json-file>

Actions #9

Updated by okurz almost 4 years ago

  • Due date set to 2020-12-12

Setting due date based on mean cycle time of SUSE QE Tools

Actions #10

Updated by livdywan almost 4 years ago

Actions #11

Updated by livdywan almost 4 years ago

  • Status changed from In Progress to Feedback

And it should probably be Feedback as we have the pieces, and now we can see if it works as well as we hope when normally scheduled.

Actions #12

Updated by ilausuch almost 4 years ago

  • Status changed from Feedback to Resolved

It seem it works automatically
See the last example https://github.com/os-autoinst/scripts/runs/1484188834?check_suite_focus=true

Updating ticket 80576, new due date setup to 2020-12-16
curl -v -H X-Redmine-API-Key: *** -H Content-Type: application/json -X PUT -d {"issue": {"due_date": "2020-12-16", "notes": "Setting due date based on mean cycle time of SUSE QE Tools"}} progress.opensuse.org/issues/80576.json

I put that as resolved

Actions #13

Updated by okurz almost 4 years ago

  • Status changed from Resolved to Feedback

seems to not work in all the cases, e.g. could you please check why the script does not set a due date on #67723?

Actions #14

Updated by ilausuch almost 4 years ago

For some reason if I execute a query to extract this issue from the list of this project is not returned, and the problem is not the limit

curl "https://progress.opensuse.org/issues.json?project_id=18&limit=100000" |jq '.issues | .[] | select(.id==67723)'

NOTE: I tried to use a grep directly over the result of the query with the same results

But if I ask directly for this issue this is on this project, so I don't see a reason to not be showed

curl https://progress.opensuse.org/issues.json?issue_id=67723 | jq
{
  "issues": [
    {
      "id": 67723,
      "project": {
        "id": 18,
        "name": "openQA Project"
      },
      "tracker": {
        "id": 4,
        "name": "action"
      },
      "status": {
        "id": 2,
        "name": "In Progress"
      },

Maybe a bug on the https://progress.opensuse.org/issues.json query?

Actions #15

Updated by ilausuch almost 4 years ago

Update,
This is the complete result of this issue. Notice that has a close_on Date, maybe this is the reason because doesn't appears on the list

{
  "issues": [
    {
      "id": 67723,
      "project": {
        "id": 18,
        "name": "openQA Project"
      },
      "tracker": {
        "id": 4,
        "name": "action"
      },
      "status": {
        "id": 2,
        "name": "In Progress"
      },
      "priority": {
        "id": 4,
        "name": "Normal"
      },
      "author": {
        "id": 29593,
        "name": "ggardet_arm"
      },
      "assigned_to": {
        "id": 32669,
        "name": "Xiaojing_liu"
      },
      "category": {
        "id": 142,
        "name": "Feature requests"
      },
      "fixed_version": {
        "id": 418,
        "name": "Ready"
      },
      "parent": {
        "id": 80372
      },
      "subject": "Remote openQA worker fails to run tests from openqa-clone-custom-git-refspec",
      "description": "## Observation\r\n\r\nRemote openQA worker fails to run tests from `openqa-clone-custom-git-refspec`, see: https://openqa.opensuse.org/tests/1287895\r\n\r\n~~~\r\n\u001b[0mneedles_dir not found: /var/lib/openqa/pool/2/os-autoinst-distri-opensuse/var/lib/openqa/cache/openqa1-opensuse/tests/opensuse/products/opensuse/needles (check vars.json?) at /usr/lib/os-autoinst/needle.pm line 330, <$fh> line 20.\r\n\u001b[37m[2020-06-04T09:10:50.934 UTC] [debug] terminating command server 19004 because test execution ended through exception\r\n\u001b[0m\u001b[37m[2020-06-04T09:10:51.935 UTC] [debug] done with command server\r\n\u001b[0m18926: EXIT 1\r\n~~~\r\n\r\nIs there anything to setup?\r\n\r\n## Motivation\r\nAs a user of remote openQA worker instances I want to be able to use openqa-clone-custom-git-refspec as well\r\n\r\n\r\n## Acceptance criteria\r\n* **AC1:** openqa-clone-custom-git-refspec creates jobs with valid CASEDIR and valid NEEDLES_DIR if source job is a \"remote worker\"\r\n* **AC2:** openqa-clone-custom-git-refspec still creates jobs that find tests from specified git hash and needles for other workers\r\n\r\n\r\n## Suggestions\r\n* Croscheck the command line with which openqa-clone-job would be or is called within `openqa-clone-custom-git-refspec` in case of normal workers or the affected machines\r\n* As it seems that the paths given to openqa-clone-job seem valid also check how openQA internally handles paths to generate the obviously wrong path like \"/var/lib/openqa/pool/2/os-autoinst-distri-opensuse/var/lib/openqa/cache/openqa1-opensuse/tests/opensuse/products/opensuse/needles\"\r\n* Either apply fix in openQA side or openqa-clone-custom-git-refspec",
      "start_date": "2020-06-04",
      "due_date": null,
      "done_ratio": 0,
      "is_private": false,
      "estimated_hours": null,
      "custom_fields": [
        {
          "id": 16,
          "name": "Difficulty",
          "value": "easy"
        }
      ],
      "created_on": "2020-06-04T09:18:43Z",
      "updated_on": "2020-12-03T09:47:51Z",
      "closed_on": "2020-07-07T13:31:04Z"
    }
  ],
  "total_count": 1,
  "offset": 0,
  "limit": 25
}
Actions #16

Updated by okurz almost 4 years ago

  • Status changed from Feedback to Resolved

Thanks for crosschecking. So yes, I agree that #67723 has a bit of a messy history :D So we should keep in mind that our helper scripts leave tickets alone when they are not that "clean" anymore :) I agree that the main use case is covered and we can close this ticket as resolved.

Actions #17

Updated by okurz almost 4 years ago

  • Due date deleted (2020-12-12)
Actions #18

Updated by livdywan over 3 years ago

  • Copied to action #90441: Only set due date on tickets in progress added
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