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action #90441

coordination #69310: [epic] SUSE QA tools team ticket process helpers

Only set due date on tickets in progress

Added by cdywan 9 months ago. Updated 7 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Target version:
Start date:
2020-10-17
Due date:
% Done:

0%

Estimated time:

Description

Motivation

Considering the due date as a reminder for when a ticket is typically be done (asking yourself, all going well, any blockers, doable within the timeframe etc.), I think it should only be set when someone is working on it. If someone picks up a ticket gets blocked or hasn't started on it yet, the due date isn't very useful.

Acceptance criteria

  • AC1: due dates in progress tickets are only set for in progress or feedback tickets

Suggestions

  • Get familiar with backlog-set-due-date
  • Add a condition to skip New and Workable tickets
  • Or maybe check for In Progress explicitlyinstead

Related issues

Copied from QA - action #73468: SUSE QA tools team ticket process helpers: Set due date on tickets in redmine based on SLOsResolved2020-10-17

Copied to QA - action #90443: Reset due date on tickets when it doesn't apply / only apply due-date when assignee actually works on ticketsRejected2020-10-17

History

#1 Updated by cdywan 9 months ago

  • Copied from action #73468: SUSE QA tools team ticket process helpers: Set due date on tickets in redmine based on SLOs added

#2 Updated by cdywan 9 months ago

  • Copied to action #90443: Reset due date on tickets when it doesn't apply / only apply due-date when assignee actually works on tickets added

#3 Updated by okurz 7 months ago

  • Status changed from New to In Progress
  • Assignee set to okurz
  • Target version set to Ready

I have overlooked this ticket because we commonly don't triage tickets in QA, see https://progress.opensuse.org/projects/qa/wiki#Target-numbers-or-guideline-should-be-in-priorities . I will change that now.

#4 Updated by okurz 7 months ago

  • Status changed from In Progress to Workable

changing status to actually test my changes in https://github.com/os-autoinst/scripts/blob/master/backlog-set-due-date

#5 Updated by okurz 7 months ago

  • Status changed from Workable to In Progress

#7 Updated by okurz 7 months ago

  • Status changed from In Progress to Resolved

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