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action #58283

closed

[sled][desktop] pidgin_IRC fails to catch slow freenode server

Added by coolo over 4 years ago. Updated over 2 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Bugs in existing tests
Target version:
-
Start date:
2019-10-17
Due date:
% Done:

0%

Estimated time:
Difficulty:

Description

Observation

openQA test in scenario sle-12-SP4-Desktop-DVD-Updates-x86_64-qam-regression-message@64bit fails in
pidgin_IRC

It started failing yesterday and passed in the meantime, it looks like a freenode infrastructure
change, but we should be able to catch it.

Actions #1

Updated by szarate over 4 years ago

  • Subject changed from pidgin_IRC fails to catch slow freenode server to [sled][u] pidgin_IRC fails to catch slow freenode server

maybe changing the code to assert_screen(qw[pidgin-spoofing-ip pidgin-ctcp-version pidgin-ready]) in a loop couple of times, reset the counter if pidgin-spoofing-ip is matched, soft-fail if pidgin-cctp-version is matched twice (and consider the test module done), otherwise keep on going if the pidgin-ready is matched

Actions #2

Updated by okurz about 4 years ago

  • Subject changed from [sled][u] pidgin_IRC fails to catch slow freenode server to [sled][desktop] pidgin_IRC fails to catch slow freenode server
  • Assignee set to yfjiang
  • Priority changed from Normal to High

wrong team tag, corrected to "[desktop]".

Actions #3

Updated by maritawerner almost 3 years ago

@GraceWang, what do you think, could we fix the code as Santi suggested?

Actions #4

Updated by okurz over 2 years ago

This ticket was set to "High" priority but was not updated within the SLO period for "High" tickets (30 days) as described on https://progress.opensuse.org/projects/openqatests/wiki/Wiki#SLOs-service-level-objectives . Please consider picking up this ticket within the next 30 days or just set the ticket to the next lower priority of "Normal" (SLO: updated within 365 days). This update was done as agreed within the SUSE QE Sync call 2021-09-01

Actions #5

Updated by okurz over 2 years ago

  • Priority changed from High to Normal

This ticket was set to "High" priority but was not updated within the SLO period for "High" tickets (30 days) as described on https://progress.opensuse.org/projects/openqatests/wiki/Wiki#SLOs-service-level-objectives . The ticket will be set to the next lower priority of "Normal".

Actions #6

Updated by GraceWang over 2 years ago

  • Status changed from New to Resolved
  • Assignee changed from yfjiang to GraceWang

It looks like SLED12SP4 is no longer officially maintained from https://www.suse.com/releasenotes/x86_64/SUSE-SLED/12-SP4/index.html#Intro.Lifecycle. And I didn't find Desktop related test suites under Maintenance: SLE 12 SP4 Updates (https://openqa.suse.de/group_overview/218) and Maintenance: SLE 12 SP5 Updates (https://openqa.suse.de/group_overview/280)

I went through the results history of qam-regression-message which is running in the group Maintenance: SLE 15 SP3 Updates( https://openqa.suse.de/group_overview/366) https://openqa.suse.de/tests/7987718#next_previous, and didn't find the failure records of pidgin_IRC
So, this issue can't be reproduced or might have been fixed when dealing with other tickets.

Given the above info, I think we can close this ticket for now and file a new ticket to track when we meet this issue in the future.

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