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action #55676

[opensuse] [qe-core] test fails in updates_packagekit_kde

Added by msmeissn about 2 years ago. Updated 21 days ago.

Status:
New
Priority:
High
Assignee:
-
Category:
Bugs in existing tests
Target version:
-
Start date:
2019-08-19
Due date:
% Done:

0%

Estimated time:
Difficulty:

Description

Observation

openQA test in scenario opensuse-15.0-DVD-Updates-x86_64-kde@64bit-2G fails in
updates_packagekit_kde

Test suite description

TIMEOUT_SCALE property is added to avoid sporadic shutdown fails in kde@USBboot_64 scenario.

Added by : oorlov;

Related ticket: poo#37000

Reproducible

Fails since (at least) Build 20190812-4

Expected result

Last good: 20190812-3 (or more recent)

This test is quite unstable. This largely seems to be to the delayed reaction of the kde systemtray bubble, it will change status slowly, and the test reacts on it and assumes
it always shows the truth.

I see variants where it pops up the packagekit and expects it to install packages (while it was just turning from "updates avail" to "no updates" in the background),
and also the other way round "no upadtes availbale" -> "red bobble" like in this run.

Even lots of retriggers can not get this green.

I think the logic loop in the test might need to cover more cases

Further details

Always latest result in this scenario: latest

History

#1 Updated by SLindoMansilla about 2 years ago

  • Subject changed from test fails in updates_packagekit_kde to [opensuse] test fails in updates_packagekit_kde

#2 Updated by SLindoMansilla about 2 years ago

Is there anything against merging tests/update/updates_packagekit_kde.pm and tests/update/updates_packagekit_gpk.pm?
Is merged, that single module would be maintained by both community and SUSE QA.

#3 Updated by maritawerner 3 months ago

  • Status changed from New to Resolved

On Both Leap 15.2 and 15.3 I can see that the testcase is green, so I close that ticket.
https://openqa.opensuse.org/tests/1316891
https://openqa.opensuse.org/tests/1755796

#4 Updated by okurz 3 months ago

  • Status changed from Resolved to New

But the tests you referenced are only product validation jobs, not from maintenance tests. There I can find for example https://openqa.opensuse.org/tests/1794897#step/updates_packagekit_kde/26 from "opensuse-15.2-DVD-Updates-x86_64-kde@64bit-2G". IMHO "qe-core" should look into that.

#5 Updated by maritawerner 3 months ago

  • Subject changed from [opensuse] test fails in updates_packagekit_kde to [opensuse] [qe-core] test fails in updates_packagekit_kde

#6 Updated by okurz 21 days ago

This ticket was set to "High" priority but was not updated within the SLO period for "High" tickets (30 days) as described on https://progress.opensuse.org/projects/openqatests/wiki/Wiki#SLOs-service-level-objectives . Please consider picking up this ticket within the next 30 days or just set the ticket to the next lower priority of "Normal" (SLO: updated within 365 days). This update was done as agreed within the SUSE QE Sync call 2021-09-01

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