[opensuse] [qe-core] test fails in updates_packagekit_kde
openQA test in scenario opensuse-15.0-DVD-Updates-x86_64-kde@64bit-2G fails in
Test suite description¶
TIMEOUT_SCALE property is added to avoid sporadic shutdown fails in kde@USBboot_64 scenario.
Added by : oorlov;
Related ticket: poo#37000
Fails since (at least) Build 20190812-4
Last good: 20190812-3 (or more recent)
This test is quite unstable. This largely seems to be to the delayed reaction of the kde systemtray bubble, it will change status slowly, and the test reacts on it and assumes
it always shows the truth.
I see variants where it pops up the packagekit and expects it to install packages (while it was just turning from "updates avail" to "no updates" in the background),
and also the other way round "no upadtes availbale" -> "red bobble" like in this run.
Even lots of retriggers can not get this green.
I think the logic loop in the test might need to cover more cases
Always latest result in this scenario: latest
- Status changed from Resolved to New
But the tests you referenced are only product validation jobs, not from maintenance tests. There I can find for example https://openqa.opensuse.org/tests/1794897#step/updates_packagekit_kde/26 from "opensuse-15.2-DVD-Updates-x86_64-kde@64bit-2G". IMHO "qe-core" should look into that.
This ticket was set to "High" priority but was not updated within the SLO period for "High" tickets (30 days) as described on https://progress.opensuse.org/projects/openqatests/wiki/Wiki#SLOs-service-level-objectives . Please consider picking up this ticket within the next 30 days or just set the ticket to the next lower priority of "Normal" (SLO: updated within 365 days). This update was done as agreed within the SUSE QE Sync call 2021-09-01