Added by michalnowak over 5 years ago. Updated over 5 years ago.
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Description
openQA Hyper-V 2016 host openqaw7-hyperv.qa.suse.de is not accessible via SSH nor RDP (since yesterday afternoon, I believe). So is it's BMC at https://sp.openqaw7-hyperv.qa.suse.de/. Don't know if it's network issue or the host is powered off completely.
I'm picking this for tomorrow, we need to look for where is that machine
I know where it is - let me check later
edit: I think I know where it is ;)
BMC interface is unreachable. Contacted infra for further help. I keep you posted and try to get this machine asap
We found the machine and checked it's status. @gschlotter from infra informed me that the switch the machine is connected to, is causing problems due to a broken SFP.
Unfortunately this also means we've forced to wait for infra now.
Looks like the problems with the switch are resolved now:
glados git/salt-pillars-openqa ‹master*› » ping -c 1 sp.openqaw7-hyperv 1 ↵
PING openqaw7-hyperv-sp.qa.suse.de (10.160.3.96) 56(84) bytes of data.
64 bytes from 10.160.3.96 (10.160.3.96): icmp_seq=1 ttl=63 time=0.311 ms
--- openqaw7-hyperv-sp.qa.suse.de ping statistics ---
1 packets transmitted, 1 received, 0% packet loss, time 0ms
rtt min/avg/max/mdev = 0.311/0.311/0.311/0.000 ms
glados git/salt-pillars-openqa ‹master*› » ipmitool -H sp.openqaw7-hyperv.qa.suse.de -I lanplus -U ADMIN -P ADMIN power status Chassis Power is on
I haven't tested if the software works again as expected so please check and reopen in case of further issues :)
Nick, did you have the chance to update the location of the machine in racktables?
szarate wrote:
Nick, did you have the chance to update the location of the machine in racktables?
done: https://racktables.nue.suse.com/index.php?page=object&tab=default&object_id=10407
maybe necessary to update machine information