action #19836

[tools]test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64

Added by SLindoMansilla over 2 years ago. Updated 4 months ago.

Status:ResolvedStart date:14/06/2017
Priority:NormalDue date:
Assignee:okurz% Done:

0%

Category:Concrete Bugs
Target version:QA - future
Difficulty:
Duration:

Description

Observation

openQA test on module yast2_snapper in scenarios

The test failed to assert serial output, but the verification string can be found on https://openqa.suse.de/tests/999221/file/serial0.txt
It seems like somehow it lose the connection to serial.

Reproducible

Fails since Build 0428:

  • sle-12-SP3-Server-DVD-ppc64le-allpatterns@ppc64le
  • sle-12-SP3-Server-DVD-aarch64-Build0428-allpatterns@aarch64

Expected result

Last good:

  • sle-12-SP3-Server-DVD-ppc64le-allpatterns@ppc64le
  • sle-12-SP3-Server-DVD-aarch64-Build0428-allpatterns@aarch64

Further details

Always latest result in these scenarios:


Related issues

Related to openQA Tests - action #32956: [sle][functional][u][medium] test fails in yast2_snapper ... Rejected 09/03/2018
Related to openQA Tests - action #40421: [functional][u][opensuse] test fails in hwsim_wpa2_enterp... Rejected 29/08/2018
Duplicated by openQA Tests - action #20020: [sle][functional][sporadic] test fails in yast2_snapper d... Rejected 23/06/2017
Duplicated by openQA Tests - action #19912: soft failed in yast2_snapper not working well Rejected 20/06/2017

History

#1 Updated by SLindoMansilla over 2 years ago

  • Subject changed from [sles][functional] test fails in yast2_snapper - failed to assert serial output to [sles][functional] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64
  • Description updated (diff)

#2 Updated by riafarov over 2 years ago

  • Duplicated by action #20020: [sle][functional][sporadic] test fails in yast2_snapper due to timed out wait_serial added

#3 Updated by okurz over 2 years ago

  • Priority changed from Normal to Urgent

Current issue, failing in tests reproducibly, (slightly) impacting RC validation

#4 Updated by asmorodskyi over 2 years ago

  • Assignee set to asmorodskyi

#5 Updated by asmorodskyi over 2 years ago

  • Subject changed from [sles][functional] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64 to [tools] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64
  • Assignee deleted (asmorodskyi)
  1. Closer look into logs showing that issue is happening somewhere in backend so reassign to tools team
  2. If you are curious why postfail_hook executed twice we already found an answer - because failure_analysis called first time due to soft_failure and later when failure_analysis fails it calls postfail_hook which calls again failure_analysis :). I will fix this right now

#7 Updated by okurz over 2 years ago

  • Duplicated by action #19912: soft failed in yast2_snapper not working well added

#9 Updated by okurz over 2 years ago

This is an autogenerated message for openQA integration by the openqa_review script:

This bug is still referenced in a failing openQA test: om_proxyscc_sled12sp2_allpatterns_full_update_by_yast
http://openqa.suse.de/tests/1057899

#10 Updated by szarate over 2 years ago

  • Project changed from openQA Tests to openQA Project
  • Subject changed from [tools] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64 to [tools][Sprint 1]] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64
  • Category changed from Infrastructure to Concrete Bugs
  • Target version set to future

Target version set to future, as this is more about investigating what is happening that fixing it (We know for sure that this can take a while to fix)

#11 Updated by szarate over 2 years ago

  • Subject changed from [tools][Sprint 1]] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64 to [tools][Sprint 1] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64

#12 Updated by szarate over 2 years ago

  • Subject changed from [tools][Sprint 1] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64 to [tools][sprint 201709.1] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64

#13 Updated by szarate over 2 years ago

  • Subject changed from [tools][sprint 201709.1] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64 to [tools][sprint 201709.2] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64

#14 Updated by szarate over 2 years ago

  • Subject changed from [tools][sprint 201709.2] test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64 to [tools]test fails in yast2_snapper - failed to assert serial output - ppc64 and aarch64
  • Priority changed from Urgent to Normal

#15 Updated by okurz about 2 years ago

  • Priority changed from Normal to High

That is a severe problem for aarch64 now, more than 50% failing in https://openqa.suse.de/tests/overview?arch=&failed_modules=&arch=aarch64&distri=sle&version=15&groupid=110# which I assume is because of this issue

and more:
* https://openqa.suse.de/tests/1423285
* https://openqa.suse.de/tests/1423286
* …

I saw now that all these jobs happen on seattle15, the other workers do not show any of these problems.

Please take seattle15 down for now

#16 Updated by okurz about 2 years ago

  • Priority changed from High to Urgent

#17 Updated by szarate about 2 years ago

  • Priority changed from Urgent to Normal

Lowering priority, Seattle 15 is down for now. I will double check through the day and make sure it doesn't comes back later :)

#18 Updated by okurz almost 2 years ago

  • Related to action #32956: [sle][functional][u][medium] test fails in yast2_snapper - Improve logging added

#19 Updated by okurz over 1 year ago

  • Target version changed from future to future

#20 Updated by okurz about 1 year ago

  • Related to action #40421: [functional][u][opensuse] test fails in hwsim_wpa2_enterprise_setup for ppc64le added

#21 Updated by okurz 4 months ago

  • Status changed from New to Resolved
  • Assignee set to okurz

It seems that with our current worker setup, e.g. openqaworker-arm-1…3, as well as with the ppc64le machines we use we did not encounter this again. Assumed fixed.

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