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action #152755

closed

[tools] test fails in scc_registration - SCC not reachable despite not running multi-machine tests? size:M

Added by okurz about 1 year ago. Updated 11 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Bugs in existing tests
Start date:
2023-12-19
Due date:
% Done:

0%

Estimated time:
Difficulty:

Description

Observation

openQA test in scenario sle-15-SP4-Server-DVD-Updates-x86_64-qam-regression-installation-SLES@64bit fails in
scc_registration

Reproducible

Fails since (at least) Build 20231218-1
and seems like all SCC related jobs in at least the same build
https://openqa.suse.de/tests/overview?build=20231218-1&groupid=414&version=15-SP4&distri=sle
are affected

https://openqa.suse.de/tests/13109842#comments
shows 4x red so a clear reproducible infrastructure related issue.

but https://openqa.suse.de/tests/13111926#step/scc_registration/8

Expected result

Last good: 20231217-1 (or more recent)

Further details

Always latest result in this scenario: latest

Suggestions

  • SCC is up and running - it's not a general downtime of the service
  • TID for diagnosing SCC connectivity issues: https://www.suse.com/support/kb/doc/?id=000021034
    TL;DR: This bad boi should return a reflection of the HTTP request (minus the post data)

    curl -sSL -d post=data -H "Authorization: Basic dXNlcjpwYXNzd29yZA==" -H "System-Token: testtoken" https://scc.suse.com/debug/reflect | python3 -m json.tool
    
  • Find out if there is a relation to #152389 and #151612

  • Use a developer session to debug the issue live


Related issues 2 (0 open2 closed)

Related to openQA Project (public) - action #152389: significant increase in MM-test failure ratio 2023-12-11: test fails in multipath_iscsi and other multi-machine scenarios due to MTU size auto_review:"ping with packet size 1350 failed, problems with MTU" size:MResolvedmkittler2023-12-11

Actions
Related to openQA Tests (public) - action #151612: [kernel][tools] test fails in suseconnect_scc - SUT times out trying to reach https://scc.suse.comResolvedmkittler2023-11-28

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