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action #152755

Updated by livdywan 5 months ago

## Observation 

 openQA test in scenario sle-15-SP4-Server-DVD-Updates-x86_64-qam-regression-installation-SLES@64bit fails in 
 [scc_registration](https://openqa.suse.de/tests/13109842/modules/scc_registration/steps/6) 

 ## Test suite description 
 Testsuite maintained at https://gitlab.suse.de/qa-maintenance/qam-openqa-yml. - autoyast commented out - needs tuning in main.pm 


 ## Reproducible 

 Fails since (at least) Build [20231218-1](https://openqa.suse.de/tests/13105721) 
 and seems like all SCC related jobs in at least the same build 
 https://openqa.suse.de/tests/overview?build=20231218-1&groupid=414&version=15-SP4&distri=sle 
 are affected 

 https://openqa.suse.de/tests/13109842#comments 
 shows 4x red so a clear reproducible infrastructure related issue. 

 but https://openqa.suse.de/tests/13111926#step/scc_registration/8 

 


 ## Expected result 

 Last good: [20231217-1](https://openqa.suse.de/tests/13092998) (or more recent) 

 


 ## Further details 

 Always latest result in this scenario: [latest](https://openqa.suse.de/tests/latest?arch=x86_64&distri=sle&flavor=Server-DVD-Updates&machine=64bit&test=qam-regression-installation-SLES&version=15-SP4) 

 ## Suggestions 
 * SCC is up and running - it's not a general downtime of the service 
 * TID for diagnosing SCC connectivity issues: https://www.suse.com/support/kb/doc/?id=000021034 
 TL;DR: This bad boi should return a reflection of the HTTP request (minus the post data) 
 ``` 
 curl -sSL -d post=data -H "Authorization: Basic dXNlcjpwYXNzd29yZA==" -H "System-Token: testtoken" https://scc.suse.com/debug/reflect | python3 -m json.tool 
 ``` 

 * Find out if there is a relation to #152389 and #151612 
 * Use a developer session to debug the issue live 

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