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I currently don't have a clue what's the reason for this. But for sure we see a curl call which downloads the script https://openqa.suse.de/tests/2963463#step/update_install/19 where we actually would expect a cat - as we call script_output( type_command => 1), see https://github.com/os-autoinst/os-autoinst-distri-opensuse/blob/master/tests/qam-updinstall/update_install.pm#L48

Anyway, the script which was downloaded with curl didn't produce any output. See https://openqa.suse.de/tests/2963463/file/serial0.txt and search for SCRIPT_FINISHED2LwOI-0-

The change with this force type_command=>1 seem's to be quite new https://github.com/os-autoinst/os-autoinst-distri-opensuse/commit/b6a58f502355ef516118c8b5837e6154ed5cb872#diff-dc96439ab4a612a2d42d4085e7d7132f , maybe I'm looking on an older run.

Compared to a successful one, where we see the output on serial like:
screenshot = https://openqa.suse.de/tests/2964632#
serial: https://openqa.suse.de/tests/2964632/file/serial0.txt search for SCRIPT_FINISHEDTR0IY-0-

Looking at the latest call, there is just no output for the command:
zypper patches -r http://download.suse.de/ibs/SUSE:/Maintenance:/11423/SUSE_Updates_SLE-Product-WE_15_x86_64/
see screenshot https://openqa.suse.de/tests/3002646#step/update_install/23
or serial https://openqa.suse.de/tests/3002646/file/serial0.txt search for SCRIPT_FINISHED2LwOI-0-

osukup could you take a look into #52895#note-5 or unassign as this is on the backlog of "[qe-core]" and you are member of "QE Tools" now?