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action #36733

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[functional][s390x][y][medium] test fails sporadically in scc_registration

Added by nicksinger almost 6 years ago. Updated almost 6 years ago.

Status:
Resolved
Priority:
High
Assignee:
Category:
Bugs in existing tests
Target version:
SUSE QA - Milestone 17
Start date:
2018-06-04
Due date:
2018-06-19
% Done:

0%

Estimated time:
Difficulty:

Description

Observation

openQA test in scenario sle-15-Installer-DVD-s390x-ssh-X@s390x-zVM-vswitch-l3 fails in
scc_registration while contacting the registration server.
Already happened around a week before: https://openqa.suse.de/tests/1729269

Reproducible

The issue seems to be very sporadic. It is the second time I stumble across this. Restarting the job normally fixes it.

Further details

This issue could be related to some product-issue but we need more debug output to be sure about this.
I'd include some basic checks after the popup is shown for too long - e.g. ping the relevant servers (SCC, gateway) and/or test the name-resolution of the proxy-url.

Actions #1

Updated by nicksinger almost 6 years ago

  • Description updated (diff)

After investigating the logs @mgriessmeier noticed that job#1729269 got a "401 Unauthorized" reply while job#1741736 "only" complained about missing authentication files. So maybe these two are not related and only show the same symptoms.

Actions #2

Updated by mgriessmeier almost 6 years ago

  • Due date changed from 2018-06-05 to 2018-06-19
  • Status changed from New to Workable
Actions #3

Updated by mgriessmeier almost 6 years ago

  • Subject changed from [functional][s390x][fast] test fails sporadically in scc_registration to [functional][s390x][fast][y] test fails sporadically in scc_registration
Actions #4

Updated by riafarov almost 6 years ago

  • Subject changed from [functional][s390x][fast][y] test fails sporadically in scc_registration to [functional][s390x][y] test fails sporadically in scc_registration
Actions #5

Updated by mgriessmeier almost 6 years ago

  • Subject changed from [functional][s390x][y] test fails sporadically in scc_registration to [functional][s390x][y][medium] test fails sporadically in scc_registration
Actions #6

Updated by mgriessmeier almost 6 years ago

  • Priority changed from Normal to High

fails again in Build 665.2
worked 3 builds in between
it's again only visible on ssh-X scenario...
so I wonder how the ssh scenario is related to scc
-> raising prio

Actions #7

Updated by mgriessmeier almost 6 years ago

mgriessmeier wrote:

fails again in Build 665.2
worked 3 builds in between
it's again only visible on ssh-X scenario...
so I wonder how the ssh scenario is related to scc
-> raising prio

from the logs, I can see again a 401:

HTTP response: 401 Login failed (URL: http://all-665.2.proxy.scc.suse.de/access/services/1569/repo/repoindex.xml?credentials=SUSE_Linux_Enterprise_Server_15_s390x)

However, this seems to be not related, because I can find the same output in a successful job: https://openqa.suse.de/tests/1746508

so maybe this is just a

Actions #8

Updated by okurz almost 6 years ago

  • Target version set to Milestone 17

In any case IMHO logs should not confuse the reader with "FAILED FAILED FAILED" in the happy-path :) You already asked #happy-customer, I guess you can also ask #yast or let [y] do this

Actions #9

Updated by riafarov almost 6 years ago

  • Assignee set to riafarov
Actions #10

Updated by riafarov almost 6 years ago

  • Status changed from Workable to In Progress
Actions #12

Updated by riafarov almost 6 years ago

  • Status changed from In Progress to Feedback

PR: https://github.com/os-autoinst/os-autoinst-distri-opensuse/pull/5211
Also, we have needle for "contacting reg server", so we wait 5 seconds and repeat. In case of ssh installation, needle doesn't match. In case we want to give 250 seconds (50 iterations with 5 second sleeps), we can have proper needle.

Actions #13

Updated by dheidler almost 6 years ago

Is this resolved after PR got merged?

Actions #14

Updated by riafarov almost 6 years ago

I guess we can resolve it as it's sporadic issue and we won't have too many runs to proceed further. But in general DoD includes run on OSD, so I've triggered this build: https://openqa.suse.de/tests/1760528#settings

Actions #15

Updated by okurz almost 6 years ago

Why not trigger 1k runs over the weekend for statistics and check if you can reproduce. I don't know why dheidler seems so keen on closing tickets which will just pop up again ;)

Actions #16

Updated by okurz almost 6 years ago

  • Target version changed from Milestone 17 to Milestone 17
Actions #17

Updated by riafarov almost 6 years ago

@okurz: Iw as not able to reproduce this issue, but as mentioned above, I've created needle which will give more time, as it's already in the code.

Actions #18

Updated by riafarov almost 6 years ago

Test fails ~ every 5-th time, triggered 10 runs on OSD: https://openqa.suse.de/tests/1765723#settings and previous.

Actions #19

Updated by riafarov almost 6 years ago

  • Status changed from Feedback to Resolved

All 10 runs worked successfully.

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