action #34897
closed
[sle][functional][y][hard] smt test fails due to command 'smt-sync' times out
Added by mloviska about 6 years ago.
Updated almost 6 years ago.
Category:
Bugs in existing tests
Target version:
SUSE QA - Milestone 17
Description
smt-sync hangs on "Downloading Subscription information". Downloading Product & Repo information seems to pass without any visible problem.
Similar issue happened several months ago https://openqa.suse.de/tests/1394785#step/smt/21.
Observation¶
openQA test in scenario sle-12-SP4-Server-DVD-x86_64-smt@64bit fails in
smt
Reproducible¶
Fails since (at least) Build 0236 (current job)
Expected result¶
Last good: 0235 (or more recent)
Further details¶
Always latest result in this scenario: latest
Files
- Subject changed from [sle][functional] smt test fails due to command 'smt-sync' times out to [sle][functional][y] smt test fails due to command 'smt-sync' times out
- Due date set to 2018-06-05
- Target version set to Milestone 16
This is an autogenerated message for openQA integration by the openqa_review script:
This bug is still referenced in a failing openQA test: smt
https://openqa.suse.de/tests/1683200
- Subject changed from [sle][functional][y] smt test fails due to command 'smt-sync' times out to [sle][functional][y][sporadic] smt test fails due to command 'smt-sync' times out
- Status changed from New to Workable
- Status changed from Workable to In Progress
- Assignee set to zluo
found:
# Test died: smt wizard failed at /var/lib/openqa/cache/e13.suse.de/tests/sle/lib/repo_tools.pm line 62.
wait_serial("yast2-smt-wizard-0", 400) || die 'smt wizard failed';
found:
# Test died: smt wizard failed at /var/lib/openqa/cache/e13.suse.de/tests/sle/lib/repo_tools.pm line 62.
wait_serial("yast2-smt-wizard-0", 400) || die 'smt wizard failed';
http://e13.suse.de/tests/2528#step/smt/19
the problem is Running synchronization check. It just stucks.
repo_tools.pm
wait_serial("yast2-smt-wizard-0", 400) || die 'smt wizard failed';
doesn't work in this case.
in addition timeout issue because bad network connection, for this I increase timout to 800 or 900 for try.
I found that a pop up shows up if smt-sync script failed, that might explain why test died. Need here workaround, the problem that we don't have a chance to see this pop up after test run....
enable screenshot here at first.
disable systemd timers, check type_string "yast2 smt-wizard;echo yast2-smt-wizard-\$? > /dev/$serialdev\n" is correctly executed. But I found shell-init issue. see screenshot for this.
The problems are not sporadic. we have different issues with smt-wizard (wait_serial), smt-sync (failure: performance, systemd timers screensaver etc), smt-repos (failure or timeout).
after long time investigation, we found that this problem is related to connection to smt. subscription data cannot be fetched sometimes. So for this kind of issue I can provide softfaill atm.
- Due date changed from 2018-06-05 to 2018-06-19
- Target version changed from Milestone 16 to Milestone 17
- Subject changed from [sle][functional][y][sporadic] smt test fails due to command 'smt-sync' times out to [sle][functional][y] smt test fails due to command 'smt-sync' times out
Changes:
smt.pm
assert_script_run "dbus-launch gsettings set org.gnome.desktop.session idle-delay 0"; works without errors.
repo_tools.pm
wait_serial("yast2-smt-wizard-0", 800) || record_soft_failure 'smt wizard failed because of connection issue, poo#34897';
At moment I don't see a way to fix the issue on openqa side directly. Both scripts 'smt-sync', 'smt-repos' works in general. So I cannot file a bug against them.
- Subject changed from [sle][functional][y] smt test fails due to command 'smt-sync' times out to [sle][functional][y][hard] smt test fails due to command 'smt-sync' times out
- Status changed from In Progress to Resolved
This is great news. Thank you!
- Target version changed from Milestone 17 to Milestone 17
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