action #16602
closed
Comment with unicode characters do not work because of an error in rabbitmq client (was: The comment couldn't be updated: Internal Server Error on openqa.suse.de.)
Added by xlai almost 8 years ago.
Updated almost 8 years ago.
Category:
Regressions/Crashes
Description
observation¶
An error message is reported when I updated result for a build on virtualization group on openqa.suse.de
What was typed on comment:
**Date:** <2017-02-09>
**Build:** 0234
**Arch:** x86_64
**Status: <font color="red">Red</font>
**New Product bugs:**
* No
**Requirement:**
* one more ipmi machine: poo#15376
**Existing Product bugs:**
* sles12sp3 pv guest installation: bsc#1012005
* pvusb bug on sles12sp3 xen: bsc#1023948
**Existing openqa issues:**
* guest migration job fail／multi-machine: poo#15376
* ipmi ikvm unstable: poo#14338
* ipmi serial console unstable: poo#13914
* ipmi keyboard simulator unstable: poo#12982 poo#16088
steps to reproduce¶
- on an openQA instance with enabled rabbitmq plugin
- type character '／' in any comment
- observe reported error
problem¶
H1. Mojo::RabbitMQ::Client does not handle unicode input correctly
https://github.com/inway/mojo-rabbitmq-client/commit/c043447d4fa53a1456515c4def1c4d1367cd87b0#commitcomment-20829251
H2. lib/OpenQA/WebAPI/Plugin/AMQP.pm does not forward unicode correctly to Mojo::RabbitMQ::Client
workaround¶
only type ascii within comments.
Files
But I can update common comments like 'test'.
Besides, Oliver, if you think you should not be the target issue owner, please help to assign to others. Thanks in advance.
- Project changed from openQA Tests (public) to openQA Project (public)
- Subject changed from The comment couldn't be updated: Internal Server Error on openqa.suse.de. to Comment with unicode characters do not work because of an error in rabbitmq clilent (was: The comment couldn't be updated: Internal Server Error on openqa.suse.de.)
- Category changed from Infrastructure to Regressions/Crashes
- Assignee changed from okurz to mkittler
- Priority changed from Normal to High
- Target version set to Milestone 5
xlai wrote:
Besides, Oliver, if you think you should not be the target issue owner, please help to assign to others. Thanks in advance.
no problem.
From the screenshot I can see the time to be "10:20 AM Bejing" which I assume is 2017-02-09 10:20 AM CST so corresponding to 2017-02-09 03:20 CET
From this time on osd taking a look into the logfile /var/log/openqa I can find
[Thu Feb 9 03:17:11 2017] [21168:error] Wide character in subroutine entry at /usr/lib/perl5/vendor_perl/5.18.2/Mojo/RabbitMQ/Client.pm line 457.
[Thu Feb 9 03:17:20 2017] [22463:info] Connecting to AMQP server
[Thu Feb 9 03:17:20 2017] [22463:info] AMQP connection established
[Thu Feb 9 03:17:42 2017] [20431:error] Wide character in subroutine entry at /usr/lib/perl5/vendor_perl/5.18.2/Mojo/RabbitMQ/Client.pm line 457.
[Thu Feb 9 03:18:04 2017] [websockets:debug] Worker overdrive2:5 not seen since 18319 seconds
[Thu Feb 9 03:18:04 2017] [websockets:debug] Worker overdrive2:2 not seen since 49879 seconds
[Thu Feb 9 03:18:04 2017] [websockets:debug] Worker overdrive2:3 not seen since 39347 seconds
[Thu Feb 9 03:18:04 2017] [websockets:debug] Worker openqaworker2:17 not seen since 922 seconds
[Thu Feb 9 03:18:07 2017] [20844:error] Wide character in subroutine entry at /usr/lib/perl5/vendor_perl/5.18.2/Mojo/RabbitMQ/Client.pm line 457.
[Thu Feb 9 03:18:30 2017] [20974:error] Wide character in subroutine entry at /usr/lib/perl5/vendor_perl/5.18.2/Mojo/RabbitMQ/Client.pm line 457.
[Thu Feb 9 03:18:43 2017] [20845:error] Wide character in subroutine entry at /usr/lib/perl5/vendor_perl/5.18.2/Mojo/RabbitMQ/Client.pm line 457.
[Thu Feb 9 03:19:13 2017] [22463:error] Wide character in subroutine entry at /usr/lib/perl5/vendor_perl/5.18.2/Mojo/RabbitMQ/Client.pm line 457.
[Thu Feb 9 03:19:31 2017] [20974:error] Wide character in subroutine entry at /usr/lib/perl5/vendor_perl/5.18.2/Mojo/RabbitMQ/Client.pm line 457.
and also I see in your screenshot as well as the content that you provided that you are using an uncommon backward diagonal line character ／ which is not the standard /.
This yields an error in the rabbit mq plugin which does not expect non-ascii characters, it seems.
workaround¶
only type ascii within comments.
- Project changed from openQA Project (public) to openQA Tests (public)
- Category deleted (
Regressions/Crashes)
- Assignee changed from mkittler to okurz
- Priority changed from High to Normal
- Target version deleted (
Milestone 5)
and also I see in your screenshot as well as the content that you provided that you are using an uncommon backward diagonal line character ／ which is not the standard /
Yes, it contained that. However I could comment such a message successfully for build 0209 result 23 days ago.
Today I have a look at the comments for virtualization group. It is weird that yesterday's fail-to-add comment (the one i pasted) shows up, however with 3 copies. And unable to delete.
- Project changed from openQA Tests (public) to openQA Project (public)
- Category set to Regressions/Crashes
- Assignee changed from okurz to mkittler
- Priority changed from Normal to High
- Target version set to Milestone 5
- Subject changed from Comment with unicode characters do not work because of an error in rabbitmq clilent (was: The comment couldn't be updated: Internal Server Error on openqa.suse.de.) to Comment with unicode characters do not work because of an error in rabbitmq client (was: The comment couldn't be updated: Internal Server Error on openqa.suse.de.)
- Description updated (diff)
commenting unrelated commits won't help
Just imagine I am stupid and did not know any better.
- Status changed from New to In Progress
- Assignee changed from mkittler to dheidler
- % Done changed from 0 to 80
- Status changed from In Progress to Resolved
- % Done changed from 80 to 100
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