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action #137834

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Introduce a rule or guideline how to communicate clearly who is on the next steps size:S

Added by tinita about 1 year ago. Updated about 1 year ago.

Status:
Resolved
Priority:
High
Assignee:
Category:
Organisational
Target version:
Start date:
2023-10-12
Due date:
% Done:

0%

Estimated time:

Description

https://progress.opensuse.org/issues/137834
Introduce a rule or guideline how to communicate clearly who is on the next steps size:S

Motivation

See #136007 . To ensure it's clear in communication, tickets, etc., what can be expected we should communicate clearly who is on the next steps, e.g. who is doing what until when

Acceptance Criteria

  • AC1: The team knows about this suggested best practice and follows it in daily work

Suggestions

  • Discuss with members of the team how to phrase and where to put it
  • Extend https://progress.opensuse.org/projects/qa/wiki/Tools
  • Tell everybody in the team with a link to the wiki
  • Ask our Scrum Master to check that we actually execute our work accordingly
  • Consider examples of great communication or where things are ambiguous
    • A link to an MR or PR on its own (could be ambiguous)
    • "I need to work on another urgent task, putting this back in Workable"
    • "PLanning to make a draft and ask for feedback"

Related issues 1 (0 open1 closed)

Copied from openQA Infrastructure (public) - action #136007: Conduct "lessons learned" with Five Why analysis for network protocols failures on multimachine tests on HA/SAP size:SResolvedtinita

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