action #116959
closed
Unreliable/unusable audio connections using Jitsi instance on meet.opensuse.org from Android clients size:S
Added by okurz over 1 year ago.
Updated over 1 year ago.
Description
Observation¶
Reported in https://suse.slack.com/archives/C02CU9CL6FQ/p1663760551006499
Hi. I have observed a reproducible problem today with meet.opensuse.org vs. meet.jit.si . When I join with the Android Jitsi App (22.5.1) from my Smartphone on meet.opensuse.org I can not reliably hear participants and they can not reliably hear me. Reconnecting helps in some but not all cases. The same problem does not appear with meet.jit.si. I suspect that meet.jit.si runs a more recent Jitsi server version and hence is not showing this problem. Can you confirm that meet.opensuse.org runs an older version than meet.jit.si? If yes, what are the plans to update?
Impact¶
meet.opensuse.org is not usable when participants want to join our usual SUSE QE Tools meetings from phone
Suggestions¶
- Report problem with meet.opensuse.org to according administrators and await their reaction regarding server version and potential upgrade
- Install an older version on Android (e.g. F-Droid normally has older versions selectable)
Workaround¶
Use https://meet.jit.si, in particular for SUSE QE tools meetings https://meet.jit.si/suse_qa_tools
Files
Leon Schroeder has confirmed the issue writing
Just stumbled upon this this morning, too...
and they plan to update so we should wait for that.
Problem seems to persist. Attached two screenshots of 
on meet.opensuse.org as well as meet.jit.si where 
- Due date changed from 2022-10-07 to 2022-10-21
I just tried meet-test.opensuse.org with the Android client and it behaves slightly better than meet.opensuse.org but worse than meet.jit.si . All users still show up as muted but I can hear them and they can hear me. On meet.jit.si the status of people is properly reflected, unmuted and audible
- Due date changed from 2022-10-21 to 2022-11-18
There was no change. We need to stay on meet.jit.si for now
- Subject changed from Unreliable/unusable audio connections using Jitsi instance on meet.opensuse.org from Android clients to Unreliable/unusable audio connections using Jitsi instance on meet.opensuse.org from Android clients size:S
- Description updated (diff)
We can try to use a downgraded Android client, e.g. from f-droid
okurz wrote:
We can try to use a downgraded Android client, e.g. from f-droid
Did you try if that works? Personally I only use the web app which isn't affected.
- Due date changed from 2022-11-18 to 2023-03-31
- Priority changed from Normal to Low
cdywan wrote:
okurz wrote:
We can try to use a downgraded Android client, e.g. from f-droid
Did you try if that works? Personally I only use the web app which isn't affected.
No, I did not try. However yesterday we tried again all three instances and meet.jit.si was fine, meet-test was fine as well, moo still not so I assume testing is still going on with the test instance
- Due date deleted (
2023-03-31)
- Status changed from Feedback to Resolved
Whenever I try meet.opensuse.org lately it still shows the problem. I think we will just have to accept that meet.jit.si works for us. Eventually in case it would show problems we could try to switch to meet.opensuse.org anyway. I don't think we need this ticket for further tracking.
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