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action #90443

closed

coordination #69310: [epic] SUSE QA tools team ticket process helpers

Reset due date on tickets when it doesn't apply / only apply due-date when assignee actually works on tickets

Added by livdywan over 3 years ago. Updated over 3 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
Target version:
Start date:
2020-10-17
Due date:
% Done:

0%

Estimated time:

Description

Motivation

One of the reasons I need to reset due dates is that the due date is set automatically but because of for example #90441 it's not very useful. In general I'd like to avoid undoing any automatic due dates. If a script knows it can set the due date, we can also conclude when it can reset the due date.

Acceptance criteria

  • AC1: due dates in progress tickets are reset when conditions don't apply e.g. set to blocked, unassigned

Suggestions

  • Get familiar with backlog-set-due-date
  • Add another code path to reset due dates when conditions don't apply
  • Maybe add a message why the date was reset, like a human would, like "Resetting the due date because nobody actively works on it"

Related issues 1 (0 open1 closed)

Copied from QA - action #90441: Only set due date on tickets in progressResolvedokurz2020-10-17

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