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action #69448

coordination #102906: [saga][epic] Increased stability of tests with less "known failures", known incompletes handled automatically within openQA

coordination #102909: [epic] Prevent more incompletes already within os-autoinst or openQA

test incompletes with auto_review:"(?s)was downloaded by.*details.*unavailable here.*Failed to download":retry , not helpful details

Added by okurz almost 3 years ago. Updated 4 months ago.

Status:
Workable
Priority:
Low
Assignee:
-
Category:
Concrete Bugs
Target version:
QA - future
Start date:
2020-07-30
Due date:
% Done:

0%

Estimated time:
Difficulty:

Description

Observation

https://openqa.suse.de/tests/4504435 is incomplete with reason "setup failure: Failed to download SLEHPC-15-SP2-x86_64-GM-gnome.qcow2 to /var/lib/openqa/cache/openqa.suse.de/SLEHPC-15-SP2-x86_64-GM-gnome.qcow2" so no explanation of the real reason in there. The log content of autoinst-log.txt as shown on the details page shows:

[2020-07-30T06:03:09.0587 CEST] [debug] [pid:36179] Found HDD_1, caching SLEHPC-15-SP2-x86_64-GM-gnome.qcow2
[2020-07-30T06:03:09.0590 CEST] [info] [pid:36179] Downloading SLEHPC-15-SP2-x86_64-GM-gnome.qcow2, request #22885 sent to Cache Service
[2020-07-30T06:03:14.0667 CEST] [info] [pid:36179] Download of SLEHPC-15-SP2-x86_64-GM-gnome.qcow2 processed:
Asset "SLEHPC-15-SP2-x86_64-GM-gnome.qcow2" was downloaded by #22884, details are therefore unavailable here
[2020-07-30T06:03:14.0671 CEST] [error] [pid:36179] Failed to download SLEHPC-15-SP2-x86_64-GM-gnome.qcow2 to /var/lib/openqa/cache/openqa.suse.de/SLEHPC-15-SP2-x86_64-GM-gnome.qcow2
[2020-07-30T06:03:14.0695 CEST] [info] [pid:36179] +++ worker notes +++
[2020-07-30T06:03:14.0695 CEST] [info] [pid:36179] End time: 2020-07-30 04:03:14
[2020-07-30T06:03:14.0695 CEST] [info] [pid:36179] Result: setup failure

so also not really helpful as the user does not know what "downloaded by #22884" means or how to access these details. Also https://openqa.suse.de/tests/4504435/file/worker-log.txt does not add more.

Acceptance criteria

  • AC1: The real reason for the download error is accessible in the job details (either "reason" or autoinst-log.txt)

Suggestions

  • Research what the actual error could be and add it as a "likely explanation" in the existing error string
  • Try to include the actual error details into the affected jobs logs
  • If possible, adapt the "reason" to be more specific with details about the actual error

Related issues

Copied to openQA Project - coordination #69451: [epic] test incompletes with "(?s)Download.*successful.*Failed to download":retry, not helpful detailsNew2020-07-30

Copied to openQA Project - action #73285: test incompletes with auto_review:"(?s)Download of.*processed[^:].*Failed to download":retry , not helpful details about reason of errorResolved2020-07-30

History

#1 Updated by okurz almost 3 years ago

  • Copied to coordination #69451: [epic] test incompletes with "(?s)Download.*successful.*Failed to download":retry, not helpful details added

#2 Updated by kraih almost 3 years ago

The log message Asset "SLEHPC-15-SP2-x86_64-GM-gnome.qcow2" was downloaded by #22884, details are therefore unavailable here is actually just a fallback. Normally in that place you would see the output of the referenced job (#22884). For some reason it appears that information was not available here (referenced job already deleted from SQLite?).

#3 Updated by okurz over 2 years ago

  • Priority changed from Normal to Low
  • Target version changed from Ready to future

similar as in #69451 we have an automatic workaround in place and there is no clear idea what to do so we can also regard this as Low+future and act on it depending on further feedback or when we look for correspondingly labeled jobs.

#4 Updated by okurz over 2 years ago

  • Copied to action #73285: test incompletes with auto_review:"(?s)Download of.*processed[^:].*Failed to download":retry , not helpful details about reason of error added

#5 Updated by okurz over 2 years ago

  • Parent task set to #62420

#6 Updated by okurz almost 2 years ago

This is an autogenerated message for openQA integration by the openqa_review script:

This bug is still referenced in a failing openQA test: autoyast_zvm_sles_product_reg@s390x-zVM-vswitch-l2
https://openqa.suse.de/tests/6353568

To prevent further reminder comments one of the following options should be followed:

  1. The test scenario is fixed by applying the bug fix to the tested product or the test is adjusted
  2. The openQA job group is moved to "Released" or "EOL" (End-of-Life)
  3. The label in the openQA scenario is removed

#7 Updated by okurz over 1 year ago

  • Parent task changed from #62420 to #102909

#8 Updated by openqa_review 4 months ago

This is an autogenerated message for openQA integration by the openqa_review script:

This bug is still referenced in a failing openQA test: qam-minimal+base-installation
https://openqa.suse.de/tests/10430026#step/bootloader_start/1

To prevent further reminder comments one of the following options should be followed:

  1. The test scenario is fixed by applying the bug fix to the tested product or the test is adjusted
  2. The openQA job group is moved to "Released" or "EOL" (End-of-Life)
  3. The bugref in the openQA scenario is removed or replaced, e.g. label:wontfix:boo1234

Expect the next reminder at the earliest in 560 days if nothing changes in this ticket.

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