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coordination #62456

open

[epic] test incompletes after failing in GRU download task on "Inactivity timeout" with no logs

Added by okurz over 4 years ago. Updated over 3 years ago.

Status:
Workable
Priority:
Normal
Assignee:
-
Category:
Feature requests
Target version:
Start date:
2020-01-21
Due date:
% Done:

100%

Estimated time:
(Total: 0.00 h)

Description

Observation

openQA test in scenario obs-Unstable-Appliance-x86_64-obs_appliance@64bit-4G incompletes after failing in
GRU on

Gru job failed
Reason: asset download: download of http://download.opensuse.org/repositories/OBS:/Server:/Unstable/images/obs-server.x86_64-2.10.51-qcow2-Build2.438.qcow2 to /var/lib/openqa/share/factory/hdd/obs-server.x86_64-2.10.51-qcow2-Build2.438.qcow2 failed: connection error: Inactivity timeout at /usr/share/openqa/script/../lib/OpenQA/Task/Asset/Download.pm line 74.

ending the complete job in "incomplete".

Reproducible

Hard, seems to be related to temporary network problems.

Acceptance criteria

  • AC1: GRU download retries automatically on temporary network problems
  • AC2: The way we provide feedback to users is comparable for GRU download failures as well as other incompletes with known reasons

Open points

I realized the quite different approach for user feedback on GRU download jobs vs. other incompletes with mkittler already on 2020-01-21. Retry is just one part of it. Maybe the way how GRU download jobs provide details but still incomplete is the way to go?

Further details

Always latest result in this scenario: latest


Subtasks 1 (0 open1 closed)

action #62459: Retry on download errors within GRU download tasksResolvedkraih2020-01-21

Actions
Actions #1

Updated by kraih about 4 years ago

Might be interesting to combine the cache service and gru download code into a shared module, and get retry support that way. Both do pretty much the same thing. It's a bit of upfront work, but later on we'd benefit from being able to test the various special cases for downloads in one place. And bugfixes would automatically apply to both.

Actions #2

Updated by okurz about 4 years ago

  • Description updated (diff)

ok, so I see AC1 covered and solved in #62459 , the UX part is still open.

Actions #3

Updated by okurz almost 4 years ago

  • Target version set to Ready
Actions #4

Updated by okurz almost 4 years ago

  • Status changed from New to Workable
Actions #5

Updated by szarate over 3 years ago

  • Tracker changed from action to coordination
  • Status changed from Workable to New
Actions #7

Updated by okurz over 3 years ago

  • Status changed from New to Workable
Actions #8

Updated by okurz over 3 years ago

  • Target version changed from Ready to future
Actions

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