tickets #52706
closedCannot complete registration with openSUSEforums
0%
Description
Hi
I have a problem with Leap 15.1 and went to sign up with openSUSE forums. I
received a validation email, which contained neatly ordered garbage but no
validation code. The sender of this email is the webmaster from microfocus,
but an email to that address just bounces. I have since discovered that
openSUSE and microfocus are no longer associated.
So, given that the validation process is broken, how do I get signed up to the
forums?
Regards
JT
Updated by pjessen almost 5 years ago
- Due date set to 2020-01-07
- Status changed from New to Feedback
- Private changed from Yes to No
Have you managed to complete your registration by now?
Updated by opensuse@difrenchal.scot almost 5 years ago
Thanks for the response.
No, I have not been able to complete registration. I have tried again this
morning - I am still registered, but cannot obtain a validation code. I can
successfully request a validation email from this page:
https://www.microfocus.com/selfreg/jsp/protected/validateEmail.jsp?
emailvalidatedcheck=MicroFocusCustomer--NR%252CNetIQAccess--NR&emailAddress=
[redacted]
and I get a validation email with no validation code, only garbage, pasted
below.
Regards JT
Contents of Validation email:¶
common201711
email_validation_error_html.ftl
email_validation_error_subject.ftl
email_validation_error_text.ftl
email_validation_error.properties
email_validation_html.ftl
email_validation_subject.ftl
email_validation_text.ftl
email_validation.properties
entitled_user_added_de.properties
entitled_user_added_error_html.ftl
entitled_user_added_error_subject.ftl
entitled_user_added_error_text.ftl
entitled_user_added_error.properties
entitled_user_added_html.ftl
entitled_user_added_jp.properties
entitled_user_added_nl.properties
entitled_user_added_subject.ftl
entitled_user_added_sv.properties
entitled_user_added_text.ftl
entitled_user_added_zh_CN.properties
entitled_user_added_zh_TW.properties
entitled_user_added.properties
entitlementsystem
global
include
messages
new_admin_error_html.ftl
new_admin_error_subject.ftl
new_admin_error_text.ftl
new_admin_error.properties
new_admin_html.ftl
new_admin_subject.ftl
new_admin_text.ftl
new_admin.properties
on_demand_training_error_html.ftl
on_demand_training_error_subject.ftl
on_demand_training_error_text.ftl
on_demand_training_error.properties
on_demand_training_html.ftl
on_demand_training_subject.ftl
on_demand_training_text.ftl
on_demand_training.properties
selfreg
selfreg_created_html.ftl
selfreg_created_subject.ftl
selfreg_forgot_all_html.ftl
selfreg_forgot_all_subject.ftl
selfreg_forgot_username_html.ftl
selfreg_forgot_username_subject.ftl
selfreg_modified_html.ftl
selfreg_modified_subject.ftl
selfreg_password_html.ftl
selfreg_password_reset_code_html.ftl
selfreg_password_reset_code_html2.ftl
selfreg_password_reset_code_subject.ftl
selfreg_password_subject.ftl
selfreg_password_updated_html.ftl
selfreg_password_updated_subject.ftl
selfreg_validate_html.ftl
selfreg_validate_subject.ftl
selfreg_validateapps_html.ftl
selfreg_validateapps_subject.ftl
selfreg_validation_co¶
End of Validation email
Updated by pjessen almost 5 years ago
- Assignee set to Knurpht
Hi JT
I'll assign this to one of the forum admins to see if this is a general issue (which I don't expect). Some of our services are still being run by Microfocus. Gertjan, do you know if other people are having trouble registering?
Updated by Knurpht almost 5 years ago
I am not aware of more issues with account creation. FWIW, this ticket is 7 months old.
Updated by opensuse@difrenchal.scot almost 5 years ago
Indeed, it is 7 months old. That is how long I have been waiting for any
attention on this. The problem was verified as existing yesterday and I would
appreciate such assistance as is available to be able to use the opensuse
forums.
JT
On Wednesday, 1 January 2020 15:57:37 GMT admin@opensuse.org wrote:
[openSUSE Tracker]
Issue #52706 has been updated by Knurpht.I am not aware of more issues with account creation. FWIW, this ticket is 7
months old.
tickets #52706: Cannot complete registration with openSUSEforums
https://progress.opensuse.org/issues/52706#change-267658
- Author: opensuse@difrenchal.scot
- Status: Feedback
- Priority: Normal
- Assignee: Knurpht
- Category:
* Target version:¶
Hi
I have a problem with Leap 15.1 and went to sign up with openSUSE forums. I
received a validation email, which contained neatly ordered garbage but no
validation code. The sender of this email is the webmaster from microfocus,
but an email to that address just bounces. I have since discovered that
openSUSE and microfocus are no longer associated.So, given that the validation process is broken, how do I get signed up to
the forums?Regards
JT
Updated by Knurpht almost 5 years ago
- Status changed from Feedback to Resolved
Consider this resolved, user created a new account with a different email address