QA

Observation¶

Some tickets take a long time to resolve which doesn't help with motivation to complete them.

Acceptance criteria¶

• AC1: Some recent long tickets have been discussed with the team
• AC2: Changes to the process have been implemented and at least documented on https://progress.opensuse.org/projects/qa/wiki/tools

Just suggestions¶

• Look up some examples to discuss within the team and spot reasons why something was delayed
• Consider ideas for implementation
  • lower our Work-In-Progress limit
  • Scrum Master must be more active
  • Ask people to sync on a daily base
  • Split tickets on ACs, also retroactively
  • In severe cases as exceptions ask the team for a re-estimation
  • We should aim for more smaller tickets
  • "Many systems to touch" can always lead to more effort -> split
  • For all the above points the assignee should just explicitly review current open assigned tickets regarding those points and in a Slack thread bring up results to include in our wiki as enhancements