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action #159402

closed

"SSL expiration" panel on https://stats.openqa-monitor.qa.suse.de/d/WebuiDb/webui-summary shows problems size:S

Added by okurz 11 days ago. Updated 4 days ago.

Status:
Resolved
Priority:
Normal
Assignee:
nicksinger
Category:
Regressions/Crashes
Target version:
openQA Project - Ready
Start date:
2024-04-22
Due date:
% Done:

0%

Estimated time:
Tags:
infra, reactive work

Description

Observation

https://stats.openqa-monitor.qa.suse.de/d/WebuiDb/webui-summary at the bottom shows in "SSL expiration"

B
Status: 500. Message: InfluxDB returned error: error parsing query: found FROM, expected identifier, string, number, bool at line 1, char 9

Maybe the problem is related due to low data collection periods and trying to show data for a small period, like 1h, by default in grafana? Valid data is still shown if a time period like 7 days is selected but the influxdb error still shows up

Acceptance criteria

  • AC1: Panel shows valid data independant of the time period selection
  • AC2: no InfluxDB error on the panel
  • AC3: SSL expiration alert has been crosschecked for validity

Suggestions

  • Go into definition of the panel, fix the error
  • Crosscheck the validity of the data as soon it shows up again
  • Ensure that a valid minimum time period is seelected at all times
  • Crosscheck validity of the related alert

Related issues 1 (1 open — 0 closed)

Copied to openQA Infrastructure - action #159666: Lack of alerts about error messages related to InfluxDB and SSL expiration panelBlockedokurz

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 #1

Updated by okurz 8 days ago

  • Tags changed from reactive work to reactive work, infra
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 #2

Updated by okurz 7 days ago

  • Description updated (diff)
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 #3

Updated by jbaier_cz 7 days ago

  • Subject changed from "SSL expiration" panel on https://stats.openqa-monitor.qa.suse.de/d/WebuiDb/webui-summary shows problems to "SSL expiration" panel on https://stats.openqa-monitor.qa.suse.de/d/WebuiDb/webui-summary shows problems size:S
  • Status changed from New to Workable
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 #4

Updated by livdywan 7 days ago

  • Copied to action #159666: Lack of alerts about error messages related to InfluxDB and SSL expiration panel added
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 #5

Updated by nicksinger 4 days ago

  • Status changed from Workable to In Progress
  • Assignee set to nicksinger
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 #6

Updated by nicksinger 4 days ago

  • Status changed from In Progress to Feedback

The superfluous query got introduced with https://gitlab.suse.de/openqa/salt-states-openqa/-/merge_requests/1051/diffs#83363be13fc620ae79e6efa4c1e0cca5f9e930cb_7458_7475 and was most likely not critical back in the days. I assume with some update grafana started to report these issues and shows us this ugly exclamation mark on the panel itself. I created https://gitlab.suse.de/openqa/salt-states-openqa/-/merge_requests/1163 to remove it, adjust the interval on the graph and crosschecked that we use the correct query in the alert (yes we do). So all ACs covered it the MR gets merged.

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 #8

Updated by nicksinger 4 days ago

  • Status changed from Feedback to Resolved

Verified the panel and the exclamation mark is now gone while still showing our data.

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