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action #155917
closedopenQA Project (public) - coordination #127031: [saga][epic] openQA for SUSE customers
openQA Project (public) - coordination #152955: [epic] Metric-driven project management in SUSE QE Tools team
[backlogger] Count "Feedback" ticket state for cycle time as well size:S
Start date:
2024-02-23
Due date:
% Done:
0%
Estimated time:
Tags:
Description
Motivation¶
As discussed in the coordination call where we now look at our metrics, it would be a good idea to take Feedback into account for the cycle time.
Acceptance Criteria¶
AC1: The cycle time treats "Feedback" like "In Progress"
AC2: We are aware that "Blocked" needs to be used (instead of "Feedback") when waiting on external progress
Suggestions¶
- Count "Feedback" the same as "In Progress". We include tickets in "Feedback" when just waiting for others within the team would be counted towards cycle time
- Document in the wiki that waiting for external feedback should use Blocked
Updated by okurz about 1 year ago
- Due date set to 2024-03-12
- Status changed from New to In Progress
- Assignee set to okurz
Updated by livdywan about 1 year ago
- Tags set to reactive work
- Subject changed from [backlogger] Count "Feedback" ticket state for cycle time as well to [backlogger] Count "Feedback" ticket state for cycle time as well size:S
- Description updated (diff)
Updated by okurz about 1 year ago
- Status changed from In Progress to Feedback
- Priority changed from Normal to Low
Updated by okurz about 1 year ago
- Due date deleted (
2024-03-12) - Status changed from Feedback to Resolved
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