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action #155917

Updated by livdywan 3 months ago

## Motivation 
 As discussed in the coordination because coord call where we now look at our metrics, it would be a good idea to take Feedback into account for the cycle time. 

 ## Acceptance Criteria 

 **AC1**: The cycle time treats "Feedback" like "In Progress" 
 **AC2**: We are aware that "Blocked" needs to be used (instead of "Feedback") when waiting on external progress 

 ## Suggestions 
 * Count "Feedback" the same as "In Progress". We include tickets in "Feedback" when just waiting for others within the team would be counted towards cycle time  
 * Document in the wiki that waiting for external feedback should use Blocked 

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