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action #150815

closed

QA - coordination #121720: [saga][epic] Migration to QE setup in PRG2+NUE3 while ensuring availability

QA - coordination #123800: [epic] Provide SUSE QE Tools services running in PRG2 aka. Prg CoLo

unable to login over ssh to o3 (gate.opensuse.org:2214) size:M

Added by okurz 6 months ago. Updated about 5 hours ago.

Status:
Rejected
Priority:
Normal
Assignee:
Category:
-
Target version:
Start date:
2023-11-13
Due date:
% Done:

0%

Estimated time:

Description

Observation

Recently there were changes in the opensuse.org infrastructure as also announced. Now I am unable to login over ssh to o3 (gate.opensuse.org:2214). Login over the SUSE internal network still works.

Steps to reproduce

  • ssh -p 2214 gate.opensuse.org

Acceptance criteria

Suggestions

Rollback actions


Related issues 1 (0 open1 closed)

Related to openSUSE admin - tickets #139244: gate.opensuse.org no longer forwards port 2271 to gcc.infra.opensuse.orgResolvedcrameleon2023-11-09

Actions
Actions #1

Updated by okurz 6 months ago

  • Tags changed from infra to infra, reactive work
Actions #2

Updated by okurz 6 months ago

  • Status changed from New to Feedback
  • Assignee set to okurz

https://suse.slack.com/archives/C04MDKHQE20/p1699869402586159

(Oliver Kurz) @Lazaros Haleplidis @Georg Pfützenreuter problem report as already pointed out in irc://irc.libera.chat/opensuse-admin I am unable to login to ariel.suse-dmz.opensuse.org over TCP 2214 (ssh) on gate.opensuse.org . Our internal reference https://progress.opensuse.org/issues/150815

(Georg Pfützenreuter) ok, then I suggest you open this port in your own infrastructure and if needed ask Lazaros to permit it to pass directly there without going through openSUSE
(Oliver Kurz) how would we be able to open a port in "our infrastructure"?
(Georg Pfützenreuter) go to one of your servers and execute a process that listens on a port
(Oliver Kurz) so @Lazaros Haleplidis @Martin Caj is that what you would like to see done? We can listen on o3 non-standard-ssh-port and we enable that in firewall?

Actions #3

Updated by okurz 6 months ago

  • Subject changed from unable to login over ssh to o3 (gate.opensuse.org:2214) to unable to login over ssh to o3 (gate.opensuse.org:2214) size:M
  • Description updated (diff)
Actions #4

Updated by okurz 6 months ago

  • Due date set to 2023-11-27
Actions #5

Updated by okurz 6 months ago

  • Description updated (diff)
Actions #6

Updated by okurz 6 months ago

No response yesterday so asking more explicitly again:
https://suse.slack.com/archives/C04MDKHQE20/p1699961094490689?thread_ts=1699869402.586159&cid=C04MDKHQE20

(Oliver Kurz) @Lazaros Haleplidis @John Ford @Moroni Flores @Martin Caj @Georg Pfützenreuter so is https://suse.slack.com/archives/C04MDKHQE20/p1699877008506009?thread_ts=1699869402.586159&cid=C04MDKHQE20 what you suggest we do now after gate.opensuse.org does not allow ssh connection to o3 anymore so make sshd listen on o3 on a non-standard port for the public internet and you allow/forward that in the firewall?

Actions #7

Updated by okurz 6 months ago

  • Related to tickets #139244: gate.opensuse.org no longer forwards port 2271 to gcc.infra.opensuse.org added
Actions #8

Updated by okurz 6 months ago

  • Due date changed from 2023-11-27 to 2023-12-04
  • Priority changed from High to Normal

I brougt up the topic in the weekly DCT call and mflores and jford will create an according card on their side and follow-up.

Actions #9

Updated by livdywan 5 months ago

Currently, ariel can only be accessed from the internal SUSE network through ariel.dmz-prg2.suse.org.

@favogt updated the wiki page about o3 infra accordingly.

Actions #10

Updated by okurz 5 months ago · Edited

No card yet in scope of Eng-Infra. We would like to do the proper way so we will wait for that to happen on Eng-Infra side or remind otherwise after reasonable waiting time.

Actions #11

Updated by mgriessmeier 5 months ago

reminded during "DCT migration weekly" to follow up in slack and/or jira, was taken as action item by John Ford and Toks

Actions #12

Updated by okurz 5 months ago

  • Due date changed from 2023-12-04 to 2023-12-18

Lengthy discussion with Tammo Oepkes from cybersecurity. Current suggestion from Tammo is to designate ariel as an "openSUSE-machine" which I fear would entail more consequences and bigger restructuring work. My suggestion is still to just open port 2214 on the public o3 interface, run sshd on that and keep everything else as is. Will need to wait for Tammo or others to come back based on that proposal.

Actions #13

Updated by okurz 5 months ago

  • Due date changed from 2023-12-18 to 2024-02-29

of course there was no response :(

I brought up the topic to jford as organizer of DCT migration again and likely this won't be looked into until at least mid of 2024-01

Actions #14

Updated by okurz 4 months ago

  • Status changed from Feedback to Blocked

As decided with mhaeffner I now created a specific Jira card myself: https://jira.suse.com/browse/ENGINFRA-3691

Actions #15

Updated by livdywan 3 months ago

okurz wrote in #note-14:

As decided with mhaeffner I now created a specific Jira card myself: https://jira.suse.com/browse/ENGINFRA-3691

No movement here so far. Added a comment in the ticket (checking as per our SLO)

Actions #16

Updated by okurz 3 months ago

  • Due date changed from 2024-02-29 to 2024-04-30
Actions #18

Updated by okurz about 2 months ago

  • Target version changed from Ready to Tools - Next
Actions #19

Updated by okurz about 5 hours ago

  • Due date deleted (2024-04-30)
  • Status changed from Blocked to Rejected
  • Target version changed from Tools - Next to Ready

From https://sd.suse.com/servicedesk/customer/portal/1/SD-148421 , message by me:

Given your assessment I revoke my original request and suggest we do not continue with the implementation of any changes. The plan to move the complete openqa.opensuse.org infrastructure into the openSUSE infrastructure is sound however poses a too high effort and risks with the change endangering further engagement of SUSE employees as well as community members. Given that we will accept the additional administration effort for SUSE employees to keep the infrastructure running in the current infrastructure design on behalf of community members as well as the implicit potential loss of (limited) revenue due to not being able to provide this access. You can close/reject this ticket.

this is based on assessments provided by stakeholders of IT, CyberSec, workers council, etc., which would make it necessary to apply major, disruptive changes to the openqa.opensuse.org infrastructure.

Actions #20

Updated by okurz about 5 hours ago

  • Parent task set to #123800
Actions

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