action #137837
closed[spike solution][timeboxed:10h] Come up with a ticket template extension that strongly encourages reproducers and impact be included size:S
0%
Description
Motivation¶
See #136007
Acceptance crtiteria¶
- AC1: We know if we can use the RedMine plugin and if it is good enough for us
Suggestions¶
- As necessary make a followup ticket for automated comments with instructions on new tickets not following the ticket template structure, then extend our due-date automation or another script to comment on tickets not following the ticket template, suggest to use the "report issue" button from openQA
- Research if we can provide templates via a RedMine plugin https://www.redmine.org/plugins/redmine_issue_templates
Updated by tinita 7 months ago
- Copied from action #136007: Conduct "lessons learned" with Five Why analysis for network protocols failures on multimachine tests on HA/SAP size:S added
Updated by tinita 5 months ago
- Subject changed from Come up with a ticket template extension that strongly encourages reproducers and Impact be included to [spike solution][timeboxed:10h] Come up with a ticket template extension that strongly encourages reproducers and impact be included size:S
- Description updated (diff)
- Status changed from New to Workable
Updated by okurz 3 months ago
- Related to action #154063: [tools] Provide a template for tickets that includes commonly required details added
Updated by openqa_review 3 months ago
- Due date set to 2024-02-21
Setting due date based on mean cycle time of SUSE QE Tools
Updated by livdywan 3 months ago
- Status changed from In Progress to Feedback
https://github.com/agileware-jp/redmine_issue_templates#1-plugin-installation
Looks pretty straightforward. Code is actively being developed.
I'm not sure how risky the "migration" might be. Probably similar to tags support. We should expect it to break now and again.
For reference I also checked what alternatives we might have:
- https://www.redmine.org/issues/1138#note-13 looks more hacky
- https://www.redmine.org/issues/2931 is not likely to be implemented upstream anytime soon
There is nothing about installing the plugin in this ticket, so I can´t say for sure if this is "good enough" for us. I would suggest as a follow-up we figure out how to get it installed. Maybe asking @crameleon for help.
Updated by livdywan 3 months ago
- Copied to action #155086: Install and enable Redmine Issue Templates on Progress added
Updated by livdywan 3 months ago
- Copied to action #155089: Automatically comment on tickets not using one of our templates added
Updated by okurz 3 months ago
livdywan wrote in #note-9:
https://github.com/agileware-jp/redmine_issue_templates#1-plugin-installation
Looks pretty straightforward. Code is actively being developed.
I'm not sure how risky the "migration" might be. Probably similar to tags support. We should expect it to break now and again.For reference I also checked what alternatives we might have:
- https://www.redmine.org/issues/1138#note-13 looks more hacky
- https://www.redmine.org/issues/2931 is not likely to be implemented upstream anytime soon
There is nothing about installing the plugin in this ticket, so I can´t say for sure if this is "good enough" for us. I would suggest as a follow-up we figure out how to get it installed. Maybe asking @crameleon for help.
I don't know what feedback exactly you wait for. Are you waiting for us within the team to tell you if we like the above solution? Or did you already ask @crameleon ?
Updated by livdywan 3 months ago
- Status changed from Feedback to Resolved
I don't know what feedback exactly you wait for. Are you waiting for us within the team to tell you if we like the above solution? Or did you already ask @crameleon ?
I follow best practice which means giving others a chance to say that I forgot something before I resolve the ticket. If all seems fine that is totally okay.