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action #137837

Updated by tinita about 1 year ago

## Motivation 

 Observation 
 See #136007 

 ## Acceptance crtiteria 
 * **AC1:** We know if we can use the RedMine plugin and if it is good enough for us 

 ## Suggestions 
 * As necessary make a followup ticket for automated comments with instructions on new tickets not following the ticket template structure, then extend our due-date automation or another script to comment on tickets not following the ticket template, suggest to use the "report issue" button from openQA 
 * Research if we can provide templates via a RedMine plugin https://www.redmine.org/plugins/redmine_issue_templates

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