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action #126488

closed

coordination #130072: [epic] Handle openQA adaptions in Yam squad - SLE 15 SP6

[Research: 16h] Test stuck at 'Writing NIS configuration' in nis_client

Added by rainerkoenig almost 2 years ago. Updated over 1 year ago.

Status:
Resolved
Priority:
Low
Assignee:
tinawang123
Target version:
Current
Start date:
2023-03-23
Due date:
% Done:

0%

Estimated time:

Description

Observation

openQA test in scenario sle-15-SP5-Online-x86_64-nis_client@rakoenig/os-autoinst-distri-opensuse#fix_nis_timeout@64bit fails in
nis_client
latest

The progress bar for "Starting services..." seems to be stuck at 50% for 5 minutes in that screenshot.

Reproducible

Problem happens sporadically. The link above is from a quick test if increasing the timeout from 120 seconds to 300 seconds
can solve this issue, but it showed up again in the 3rd test run.

Acceptane criteria

  • AC1: Investigate the root cause of this problem.
  • AC2: If possible find a way to mitigate this.

Files

nis_stuck.png (70.3 KB) nis_stuck.png rainerkoenig, 2023-03-23 08:16
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 #1

Updated by rainerkoenig almost 2 years ago

  • Project changed from openQA Tests (public) to qe-yam
  • Category deleted (Bugs in existing tests)
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 #2

Updated by rainerkoenig almost 2 years ago

  • Subject changed from [Investigate] Test stuck at 'Writin NIS configuration' in nis_client to [Investigate] Test stuck at 'Writing NIS configuration' in nis_client
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 #3

Updated by syrianidou_sofia over 1 year ago

  • Description updated (diff)
  • Status changed from New to Workable
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 #4

Updated by JERiveraMoya over 1 year ago

  • Subject changed from [Investigate] Test stuck at 'Writing NIS configuration' in nis_client to [Research: 16h] Test stuck at 'Writing NIS configuration' in nis_client
  • Priority changed from Normal to Low
  • Target version set to Current
  • Parent task set to #130072

Let's tackle this before SP6 in case the sporadic issue is still there.

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 #5

Updated by tinawang123 over 1 year ago

  • Status changed from Workable to In Progress
  • Assignee set to tinawang123
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 #6

Updated by tinawang123 over 1 year ago

Rerun the case 14 times.
Only one failed. Related case: https://openqa.suse.de/tests/11572660
Added workaround code to check the result.

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 #7

Updated by tinawang123 over 1 year ago

The network has some problem
Need return case later: https://openqa.suse.de/tests/11593724#step/nis_client/35

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 #9

Updated by tinawang123 over 1 year ago

  • Status changed from In Progress to Resolved
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