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tickets #123828

open

metrics.o.o: no OSRT:Review graphs

Added by dimstar almost 2 years ago. Updated 4 months ago.

Status:
New
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
2023-01-31
Due date:
% Done:

0%

Estimated time:

Description

Dear Admins,

On https://metrics.opensuse.org/d/osrt_review/osrt-review?orgId=1 there
should be an overview of reviewers working on our distribution.

Unofrunately, these graphs have been emptied and do not contain data
anymore.
Same is true
https://metrics.opensuse.org/d/osrt_staging/osrt-staging?orgId=1 (so it
somewhat looks like all data ingested from OBS is missing)

Can you please verify what is going on there?
Thank you very much,
Dominique


Related issues 2 (0 open2 closed)

Related to openSUSE admin - tickets #123133: metrics.o.o: /var/log/messages flooded with GB of influxd messagesResolvedwitekbedyk2023-01-14

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Related to openQA Infrastructure (public) - action #159669: No new openQA data on metrics.opensuse.org since o3 migration to PRG2 size:SResolvedokurz2024-04-26

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Actions #1

Updated by pjessen almost 2 years ago

  • Private changed from Yes to No
Actions #2

Updated by pjessen almost 2 years ago

  • Related to tickets #123133: metrics.o.o: /var/log/messages flooded with GB of influxd messages added
Actions #3

Updated by cboltz almost 2 years ago

  • Assignee set to witekbedyk
Actions #4

Updated by crameleon about 1 year ago

Any update, @witekbedyk ?

Actions #5

Updated by tinita 4 months ago

  • Related to action #159669: No new openQA data on metrics.opensuse.org since o3 migration to PRG2 size:S added
Actions #6

Updated by witekbedyk 4 months ago

I only maintain the access metrics service on metrics.o.o. and had never touched the others.

From what I can see in the systemd journal the osrt-metrics@openSUSE:Factory.service fails when trying to connect to review.tumbleweed.boombatower.com [1]. Is this service maintained? Do we have a replacement?

If not, we could try dropping release metrics and see if the rest of the script works.

[1] https://github.com/openSUSE/openSUSE-release-tools/blob/master/metrics_release.py#L8

Actions #7

Updated by dimstar 4 months ago

witekbedyk wrote in #note-6:

I only maintain the access metrics service on metrics.o.o. and had never touched the others.

From what I can see in the systemd journal the osrt-metrics@openSUSE:Factory.service fails when trying to connect to review.tumbleweed.boombatower.com [1]. Is this service maintained? Do we have a replacement?

I doubt that service is ever coming back; IIRC it was mostly used to try to give a 'stability score' to snapshots (which was never really reliable) - the rest of the metrics should be ok (i.e review/SR graphs, …)

Actions #8

Updated by witekbedyk 4 months ago

I have commented out the line in the script responsible for getting metrics from boombatower service. Now we get the following error message:

Aug 06 12:28:42 metrics osrt-metrics[17510]: urllib3.exceptions.MaxRetryError: HTTPSConnectionPool(host='api.opensuse.org', port=None): Max retries exceeded with url: /search/project?match=starts-with%28remoteurl%2C+%22http%22%29 (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7fae7b618390>: Failed to establish a new connection: [Errno 101] Network is unreachable',))
Actions #9

Updated by cboltz 4 months ago

That smells like a missing firewall rule to allow outgoing traffic to api.o.o.

@crameleon, can you please have a look?

Actions #10

Updated by crameleon 4 months ago · Edited

Going by #159669 there seem to be more resources the maintainer of the machine never requested access to, I suggest them to review the full service requirements of the machine and to open a ticket with me requesting all policies at once.

Also, review.tumbleweed.boombatower.com is reachable from the internet for me, whilst I don't know about this service, I wouldn't conclude it isn't maintained from it not being reachable from within a restricted network. :)

Actions #11

Updated by dimstar 4 months ago · Edited

crameleon wrote in #note-10:

Also, review.tumbleweed.boombatower.com is reachable from the internet for me, whilst I don't know about this service, I wouldn't conclude it isn't maintained from it not being reachable from within a restricted network. :)

review.tumbleweed.boombatower.com is defunct, last update dates back to 2021-07-12 - underlying issue for that is #95756;

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