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tickets #113617

closed

Error when accessing Wiki - MWException

Added by johnf@sousafalcao.pt almost 2 years ago. Updated almost 2 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Wiki
Target version:
-
Start date:
2022-07-14
Due date:
% Done:

0%

Estimated time:

Description

Good morning,

When I try to login in the wiki I get Internal error and then:
 [0c31c0d793a0fc7b1219adee] 2022-07-14 10:12:45: Fatal exception of type "MWException"

I have attached a screenshot.
 My user is johnf and my email is johnf@sousafalcao.pt

I have submited a bug report (1201362) but on the telegram channel I was told to send an email instead. Apologies if it's not the right procedure.

Is it possible to fix it or should I just create a new account?

Let me know if anything else is needed.

Thank you in advance.

All the best,
João Falcão


Files

Screenshot.png (17 KB) Screenshot.png johnf@sousafalcao.pt, 2022-07-14 10:15

Related issues 1 (0 open1 closed)

Related to openSUSE admin - tickets #132659: openSUSE wiki (en.opensuse.org) throws errors after I log inResolved2023-07-13

Actions
Actions #2

Updated by pjessen almost 2 years ago

  • Subject changed from Error when accessing Wiki to Error when accessing Wiki - MWException
  • Category set to Wiki
  • Assignee set to cboltz
  • Private changed from Yes to No

This sounds very much like the issue in #112328

Actions #3

Updated by cboltz almost 2 years ago

I have enabled debug logging for your account.

Can you please try to login again? (You'll still get an exception, but this time it will create a log that helps to solve the problem.)

Actions #4

Updated by joao@sousafalcao.pt almost 2 years ago

Thank you for your assistance. I have logged in.

On Thursday, July 14, 2022 16:21 WEST, redmine@opensuse.org wrote:
 [openSUSE Tracker]
Issue #113617 has been updated by cboltz.

I have enabled debug logging for your account.

Can you please try to login again? (You'll still get an exception, but this time it will create a log that helps to solve the problem.)


tickets #113617: Error when accessing Wiki - MWException
https://progress.opensuse.org/issues/113617#change-536968

* Target version:

Good morning,

When I try to login in the wiki I get Internal error and then:
 [0c31c0d793a0fc7b1219adee] 2022-07-14 10:12:45: Fatal exception of type "MWException"

I have attached a screenshot.
 My user is johnf and my email is johnf@sousafalcao.pt

I have submited a bug report (1201362) but on the telegram channel I was told to send an email instead. Apologies if it's not the right procedure.

Is it possible to fix it or should I just create a new account?

Let me know if anything else is needed.

Thank you in advance.

All the best,
João Falcão

---Files--------------------------------
Screenshot.png (17 KB)

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Actions #5

Updated by cboltz almost 2 years ago

Thanks! As Per already guessed, there was a problem with updating your mail address. I updated it manually now.

Please try again to login - in theory it should work now ;-)

Actions #6

Updated by johnf@sousafalcao.pt almost 2 years ago

Yeah, all good now. Thank you so much! Was it my fault or did I do anything wrong?

Actions #7

Updated by cboltz almost 2 years ago

  • Status changed from New to Resolved

Not your fault ;-)

The wiki database stores your mail address (for example to send you notifications if a page you watch gets changed), and the mail address should get updated when you log in. However, there seems to be a bug in the new MediaWiki (or the login extension) that prevents this update, and errors out instead.

Funnily executing the very same SQL query manually works without problems. After that, there is nothing left to change on login, so login works again.

Actions #8

Updated by johnf@sousafalcao.pt almost 2 years ago

Thank you so much again.

Actions #9

Updated by pjessen 10 months ago

  • Related to tickets #132659: openSUSE wiki (en.opensuse.org) throws errors after I log in added
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