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action #96380

closed

action #95983: alert about "minion workers", alert triggered two times and turned green again

"minion workers" alert shows <1 total minion workers if active == 1 size:M

Added by okurz over 3 years ago. Updated over 3 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
-
Start date:
Due date:
2021-09-02
% Done:

0%

Estimated time:

Description

Observation

Received two monitoring alerts which are also seen on
https://stats.openqa-monitor.qa.suse.de/d/WebuiDb/webui-summary?tab=alert&viewPanel=17&orgId=1&from=1627142086249&to=1627190672223 showing two small ditches.

Acceptance criteria

  • AC1: minion is not actually down for more than 1 minute
  • AC2: grafana does not show <1 total minion workers if active == 1

Problem

It's likely better if we do not count number of minions as a float number. We should investigate why a minion worker would not be available for nearly 8 minutes but also we should design the alert to be resilient if a minion worker is offline for a limited time when it's not impacting operations further. Also what should be prevented is that we show something like "0.94" total minion workers (active+inactive) when at that time active is actually 1

Suggestions

  • Read the description for the grafana panel from #96089
  • Verify that minions are gone, rather than influxdb data being wrong
  • Crosscheck with our "Mojo minion framework experts" how it can be that a minion is disappearing for about 8 minutes
  • Make alert resilient
Actions #1

Updated by livdywan over 3 years ago

  • Subject changed from alert about "minion workers", grafana should not show <1 total minion workers if active == 1 to "minion workers" alert shows <1 total minion workers if active == 1 size:M
  • Description updated (diff)
  • Status changed from New to Workable
  • Priority changed from High to Normal
Actions #2

Updated by mkittler over 3 years ago

  • Status changed from Workable to In Progress
  • Assignee set to mkittler

The problem is the query SELECT mean(active)+mean(inactive) FROM "openqa_minion_workers" WHERE $timeFilter GROUP BY time($__interval) fill(previous) where both, mean(active) and mean(inactive) are a floating point number within the query interval. This calculation seems indeed not very reliable. I guess this could be worked around by simplifying the alert rule.

Actions #4

Updated by openqa_review over 3 years ago

  • Due date set to 2021-09-02

Setting due date based on mean cycle time of SUSE QE Tools

Actions #6

Updated by mkittler over 3 years ago

  • Status changed from In Progress to Resolved

The last SR should have done it. The alert hasn't been active/pending since it has been merged.

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