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tickets #76909

My camera does not work on meet2.opensuse.org, but works on meet.opensuse.org

Added by robin_listas over 1 year ago. Updated over 1 year ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
-
Target version:
-
Start date:
2020-11-03
Due date:
% Done:

0%

Estimated time:

Description

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Hi,

I found on the previous heroes meeting that my camera would not work, on
two different laptops, on the meet2 platform, while it works on the meet
platform.

Per suggests that issue might be a jitsi setting that demands a minimum
vertical resolution.

Laptop 1: CPU goes 100% and sound stutters. The meet system refuses the
internal camera, "camera does not support required video resolution".

Laptop 2: CPU goes 90%, so it copes (barely), but the meet system refuses
my camera, "camera does not support required video resolution".

On both laptops, the camera is recognized and works in "setup", but not on
the actual session.

https://test.webrtc.org report:

Laptop 2. Microphone passes. Camera passes at 320*240, gets stuck at
640*480. Prints a small progress green line that stops at the end where it
should say "ok". Doesn't do any more testing. Cpu load is 8 by pulse
audio. Camera led is now off.

Laptop-1 on wifi.

Camera fails at 1280*720,
network warning at ipv6,
connectivity warning because "reflexive connectivity"
video bandwidth throughput fails.

Laptop-1 on eth.

gets stuck when testing camera at 640*480, same as laptop-2

Restarting the test passes that point:

Camera fails at 1280*720,
network warning at ipv6,
connectivity warning because "reflexive connectivity"
video bandwidth throughput fails.

No improvement.

Video throughput says it failed because "frame rate mean is 0, can not
test bandwidth without a working camera".

Retesting laptop-2

Laptop 2. Microphone passes. Camera fails at 1280*720.
Network warning, no ipv6.
Video thorughput fails, same problem as laptop-1

Laptop 1 says on https://test.webrtc.org/, camera section:

Check resolution 320x240 yes
Check resolution 640x480 yes
Check resolution 1280x720 no
Check supported resolutions yes
[ OK ] Supported: 160x120
[ OK ] Supported: 160x120
[ INFO ] 320x180 not supported
[ OK ] Supported: 320x240
[ INFO ] 640x360 not supported
[ OK ] Supported: 640x480
[ INFO ] 768x576 not supported
[ INFO ] 1024x576 not supported
[ INFO ] 1280x720 not supported
[ INFO ] 1280x768 not supported
[ INFO ] 1280x800 not supported
[ INFO ] 1920x1080 not supported
[ INFO ] 1920x1200 not supported
[ INFO ] 3840x2160 not supported
[ INFO ] 4096x2160 not supported

Legolas:~ # hwinfo --camera
Legolas:~ #
Legolas:~ # hwinfo --usb
...
03: USB 00.1: 0000 Unclassified device
[Created at usb.122]
Unique ID: NwzV.qgJNtqgvqj2
Parent ID: k4bc.2DFUsyrieMD
SysFS ID: /devices/pci0000:00/0000:00:14.0/usb1/1-5/1-5:1.1
SysFS BusID: 1-5:1.1
Hardware Class: unknown
Model: "Acer Lenovo EasyCamera"
Hotplug: USB
Vendor: usb 0x5986 "Acer, Inc"
Device: usb 0x0673 "Lenovo EasyCamera"
Revision: "42.08"
Serial ID: "200901010001"
Driver: "uvcvideo"
Driver Modules: "uvcvideo"
Speed: 480 Mbps
Module Alias: "usb:v5986p0673d4208dcEFdsc02dp01ic0Eisc02ip00in01"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #4 (Hub)

Laptop 2 says on https://test.webrtc.org/, camera section:

Check resolution 320x240 Ok
Check resolution 640x480 Ok
Check resolution 1280x720 no
Check supported resolutions Ok
[ OK ] Supported: 160x120
[ OK ] Supported: 160x120
[ INFO ] 320x180 not supported
[ OK ] Supported: 320x240
[ INFO ] 640x360 not supported
[ OK ] Supported: 640x480
[ INFO ] 768x576 not supported
[ INFO ] 1024x576 not supported
[ INFO ] 1280x720 not supported
[ INFO ] 1280x768 not supported
[ INFO ] 1280x800 not supported
[ INFO ] 1920x1080 not supported
[ INFO ] 1920x1200 not supported
[ INFO ] 3840x2160 not supported
[ INFO ] 4096x2160 not supported

minas-tirith:~ # hwinfo --camera
minas-tirith:~ # hwinfo --usb
...
04: USB 00.0: 0000 Unclassified device
[Created at usb.122]
Unique ID: +4pb.ZsZeIl28cM9
Parent ID: FZIx.9T1GDCLyFd9
SysFS ID: /devices/pci0000:00/0000:00:1d.7/usb8/8-4/8-4:1.0
SysFS BusID: 8-4:1.0
Hardware Class: unknown
Model: "Quanta HP Webcam-101"
Hotplug: USB
Vendor: usb 0x0408 "Quanta Computer, Inc."
Device: usb 0x0f41 "HP Webcam-101"
Revision: "1.03"
Serial ID: "QCM"
Driver: "uvcvideo"
Driver Modules: "uvcvideo"
Device File: /dev/input/event13
Device Files: /dev/input/event13,
/dev/input/by-id/usb-SN001_HP_Webcam-101_QCM-event-if00,
/dev/input/by-path/pci-0000:00:1d.7-usb-0:4:1.0-event
Device Number: char 13:77
Speed: 480 Mbps
Module Alias: "usb:v0408p0F41d0103dcEFdsc02dp01ic0Eisc01ip00in00"
Driver Info #0:
Driver Status: uvcvideo is active
Driver Activation Cmd: "modprobe uvcvideo"
Config Status: cfg=new, avail=yes, need=no, active=unknown
Attached to: #3 (Hub)


Cheers / Saludos,

Carlos E. R.
(from 15.1 x86_64 at Legolas)
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History

#1 Updated by robin_listas over 1 year ago

  • Assignee set to mstrigl

#2 Updated by robin_listas over 1 year ago

  • Private changed from Yes to No

#3 Updated by SchoolGuy over 1 year ago

So any news on this one? We progressed a lot on our meet setup and shut down meet2 in the meanwhile.

#4 Updated by robin_listas over 1 year ago

I'll try again. I understand that meet and meet2 are now the same machine.

On my Compaq laptop (upgraded to Leap 15.2), the camera works during configure "meet". I see the microphone feedback bar move. If I start a test meeting, the camera works too (this is what failed previously). CPU load is almost full on the 2 cores (Pentium(R) Dual-Core CPU, T4300 @ 2.10GHz), with only one person, so the machine is unusable for a multiperson meeting.

On my Lenovo laptop (still on Leap 15.1), camera works during configure. There is also microphone feedback. CPU load is more than half on the two cores (Intel(R) Celeron(R) CPU N3060 @ 1.60GHz). On a test meeting, all works, but cpu load skyrockets to full.

So both machines work, but are unusable for a multiperson meeting due to the high CPU load (caused the sound to stutter).

Both machines have Intel graphics.

(For my meetings now I use my desktop machine instead, where the load is negligible).

I suppose you can close as solved.

#5 Updated by mstrigl over 1 year ago

  • Status changed from New to Resolved

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