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tickets #52268

closed

Problems accessing openSUSE forums

Added by nwr10cst-oslnx@yahoo.com over 5 years ago. Updated over 5 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
Category:
Servers hosted in Provo
Target version:
-
Start date:
Due date:
% Done:

0%

Estimated time:

Description

It has become very difficult to use the forums.

Yesterday evening (CST), a forum page was inaccessible due to a redirect loop.  The main forum page had a "Login" link.  Clicking that redirected me back to the same page, with no chance to actually login.

This morning (around 8am CST), I closed the browser to clear session cookies.  I restarted the browser.  And I was able to login.  Then, at around 10:30 am, the forum page indicated that I was not logged in.  Attempting login at the main forum page gave me "502 Bad Gateway" at:
https://www.microfocus.com/nesp/app/plogin?agAppNa=openforums&c=suse/name/password/uri&target=%22https://www.microfocus.com/LAGBroker?%22https://forums.opensuse.org/login/?destination=%2Fforum.php%22%22

And I am stuck not logged in, and unable to do my job as a moderator.

It was suggested that I report the problem here.

I normally show as member "nrickert" at the forums and at other openSUSE sites.

You have my permission to make this report public.


Related issues 2 (0 open2 closed)

Related to openSUSE admin - tickets #52262: Forums ProblemsRejected

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Is duplicate of openSUSE admin - tickets #42599: [admin] Redirection limit for this URL exceeded trying to reach BOO and forumsResolvedokurz

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Actions #1

Updated by okurz over 5 years ago

  • Private changed from Yes to No
Actions #2

Updated by okurz over 5 years ago

  • Related to tickets #42599: [admin] Redirection limit for this URL exceeded trying to reach BOO and forums added
Actions #3

Updated by okurz over 5 years ago

  • Category set to Servers hosted in Provo

I assume this has to do with work done on servers in provo regarding the authentication? I just know that today I had what looks like the same problem trying to login on bugzilla.suse.com/bugzilla.opensuse.org and another community member, as reported in #42599 problems of a similar kind. What seems to have worked for both of us is to delete cookies in the browser. Look for not only tickets pointing to the domain of opensuse.org , probably something with "login" or "microfocus.net" or "suse" in the domain?

Actions #4

Updated by okurz over 5 years ago

I had the same problem yesterday which I could temporarily circumvent by deleting corresponding cookies from my firefox instance. I doubt anyone that can fix it would look into the tickets here. This is why I reported an issue to the microfocus IT (internal ID FIX_246784) . Let's see if someone can connect the problem reports and help to fix it …

Actions #5

Updated by okurz over 5 years ago

Actions #6

Updated by okurz over 5 years ago

anyone still has problems to login to either forums.opensuse.org or bugzilla.opensuse.org with redirect problems as reported here ? I received feedback from Microfocus IT in the ticket "FIX_246784" that something should have been fixed in the past days :)

Actions #7

Updated by okurz over 5 years ago

  • Status changed from New to Feedback
  • Assignee set to okurz
Actions #8

Updated by okurz over 5 years ago

  • Related to deleted (tickets #42599: [admin] Redirection limit for this URL exceeded trying to reach BOO and forums)
Actions #9

Updated by okurz over 5 years ago

  • Is duplicate of tickets #42599: [admin] Redirection limit for this URL exceeded trying to reach BOO and forums added
Actions #10

Updated by okurz over 5 years ago

  • Status changed from Feedback to Rejected

let's handle as duplicate of #42599

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