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tickets #52262

closed

Forums Problems

Added by hcvv over 5 years ago. Updated about 5 years ago.

Status:
Rejected
Priority:
Normal
Assignee:
-
Category:
-
Target version:
-
Start date:
Due date:
% Done:

100%

Estimated time:

Description

This seems to happen every 24 hours at 15:30 UTC.

I have always one Firefox window open with the forums main page, thus to keep
me logged in.

Opening a new FF page to a thread gave me a message from FF in Dutch, which
roughly translated to : Damaged Contents error. (The Dutch is terrible here
and I assume that it is a lousy translation to start with).

After that reloading the forums main page shows me that page again, but in a
logged out state.
Clicking the login does not send me to the login page, but only reloads the
same main page not logged in. That can be repeated.

Stopping FF altogether and thus removing all session cookies allows me to
restore to a normal situation

--
Met vriendelijke groet,
Henk van Velden


Related issues 1 (0 open1 closed)

Related to openSUSE admin - tickets #52268: Problems accessing openSUSE forumsRejectedokurz

Actions
Actions #1

Updated by hcvv over 5 years ago

I think the story about "every 24 hours" is not quite tru.

Yesterday later at night, I stumbled into the same problem.
It was a bit different however in that after reloading the main page to see the same in logged out state and clicking "Login", I got the main page again, but in logged in state.
I then was also able to reach other pages again.

Another thing I (and other people on the forums) encountered yesterday evening again is that when sending off a post, it takes some time (that is usual, I am afraid) and then it protests that I have send off the same text twice (which is certainly not the case). It will the show the thread with my post only once in it. Thus the end result is as expected.

Actions #2

Updated by okurz over 5 years ago

  • Private changed from Yes to No

It might help you to crosscheck with either a different browser, use the private mode of firefox or delete cookies.

Actions #3

Updated by hcvv over 5 years ago

The deletion of cookies is done after the problem is detected by closing the browser (all (openSUSE and related cookies are session cookies). I don't think that deleting cookies before the the problem is there is possible. Remind that one minute you can work with the forums and then next minute you can't.

Also this is not me only (and thus most probably on different browsers). Did you miss that this is happening to many forum users, that there is a thread about it in the forums?
https://forums.opensuse.org/showthread.php/536125-Forums-performance-degrading

This report is only an offspring of that thread because we were advised to report here.

Actions #4

Updated by okurz over 5 years ago

Actions #5

Updated by lrupp about 5 years ago

  • Status changed from New to Rejected
  • % Done changed from 0 to 100

Please contact forums@microfocus.com - the forums are running independent and we here can not really help in case of problems.

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