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action #163544

closed

[virtualization] [SL Micro] Replace USB disk on scooter for uefi boot entry issue verification size:S

Added by nanzhang 5 months ago. Updated 5 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Category:
Support
Start date:
2024-07-01
Due date:
% Done:

0%

Estimated time:

Description

The test run(https://openqa.suse.de/tests/14822018#step/usb_install/74) can't discover USB disk boot entry in EFI boot manager (https://openqa.suse.de/tests/14745837#step/usb_install/74), it's frequently reproduced during USB install. But the paired machine 'kermit'(the same hardware & configuration) does not have such issue.
I suspect this USB device (Intenso Alu Line 5.00) is not compatible with the machine 'scooter', so requesting to replace another USB disk to verify this problem.

Suggestions

  • Just try to unplug and replug the thumbdrive again
  • Crosscheck the thumbdrive on another computer for comparison
  • If not usable find a replacement thumbdrive
Actions #2

Updated by okurz 5 months ago

  • Tags set to infra, next-frankencampus-visit
  • Category set to Feature requests
  • Assignee set to okurz
  • Target version set to Ready
Actions #3

Updated by livdywan 5 months ago

  • Subject changed from [virtualization] [SL Micro] Replace USB disk on scooter for uefi boot entry issue verification to [virtualization] [SL Micro] Replace USB disk on scooter for uefi boot entry issue verification size:S
  • Description updated (diff)
  • Status changed from New to Workable
Actions #4

Updated by okurz 5 months ago

  • Due date set to 2024-07-25
  • Category changed from Feature requests to Support
  • Status changed from Workable to Feedback

two thumb drives are connected. I disabled the openQA worker instance on imagetester with

sudo systemctl stop openqa-worker@5
sudo systemctl mask --now openqa-worker@5

I powered on the machine over IPMI to check if USB devices show up.

The machine is
supermicro X10DRW-i rev 3.2

BIOS is the latest with https://www.supermicro.com/en/support/resources/downloadcenter/firmware/MBD-X10DRW-i/BIOS

currently installed is SL Micro. Did transactional-update pkg in usbutils && reboot and after reboot called from local

ssh_nt -4 root@scooter-1.qe.nue2.suse.org "lsusb"

and saw

Bus 001 Device 002: ID 8087:8002 Intel Corp. 8 channel internal hub
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 002 Device 002: ID 8087:800a Intel Corp. Hub
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 003 Device 004: ID 058f:6387 Alcor Micro Corp. Flash Drive
Bus 003 Device 003: ID 413c:2113 Dell Computer Corp. KB216 Wired Keyboard
Bus 003 Device 006: ID 0557:2419 ATEN International Co., Ltd Virtual mouse/keyboard device
Bus 003 Device 005: ID 0557:7000 ATEN International Co., Ltd Hub
Bus 003 Device 002: ID abcd:1234 LogiLink UDisk flash drive
Bus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

with two flash drives. I don't see how they should not be compatible.

Also https://openqa.suse.de/tests/14745837#step/usb_install/10 shows the complete disk info and then https://openqa.suse.de/tests/14745837#step/usb_install/24 shows that provisioning is done on sdd which is a SDD so I assume the test code and settings are wrong causing the wrong device to be selected.

@nanzhang can you please look into which device is connected and ensure that proper USB thumbdrives are seleted?

Actions #5

Updated by nanzhang 5 months ago

OK, thank you for the checking on usb disks. Actually, the tests failed with EFI boot entries, we probably have to go through the test code for double check which steps made this problem happened.

Thanks so much! Oliver

Actions #6

Updated by okurz 5 months ago

  • Due date deleted (2024-07-25)
  • Status changed from Feedback to Resolved

ok. As there already is #163070 I assume we can close this ticket here then.

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