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action #160343

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[alert][o3] opensuse.org :: openqa.opensuse.org :: hook failed - see openqa-gru service logs for details WARNINGs: rc_failed_per_5min is 10.00 (outside range [:5]). size:S

Added by okurz 2 months ago. Updated about 2 months ago.

Status:
Resolved
Priority:
High
Assignee:
dheidler
Category:
Regressions/Crashes
Target version:
openQA Project - Ready
Start date:
2024-05-14
Due date:
% Done:

0%

Estimated time:
Tags:
alert, o3, gru

Description

Observation

From email opensuse.org :: openqa.opensuse.org :: hook failed - see openqa-gru service logs for details
WARNINGs: rc_failed_per_5min is 10.00 (outside range [:5]).

% sudo journalctl -u openqa-gru --since '2024-05-13'
May 13 19:14:28 new-ariel openqa-gru[8840]: /opt/os-autoinst-scripts/_common: ERROR: line 78
May 13 19:14:28 new-ariel openqa-gru[8838]: /opt/os-autoinst-scripts/_common: ERROR: line 78
May 13 19:14:28 new-ariel openqa-gru[8838]: curl (172 /opt/os-autoinst-scripts/openqa-label-known-issues): Error fetching (-L --user-agent openqa-label-known-issues -sS https://progress.opensuse.org/projects/o>
May 13 19:14:28 new-ariel openqa-gru[8838]: 000
May 13 19:14:28 new-ariel openqa-gru[8837]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 13 19:14:28 new-ariel openqa-gru[8832]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 13 19:14:38 new-ariel openqa-gru[8881]: /opt/os-autoinst-scripts/_common: ERROR: line 78
May 13 19:14:38 new-ariel openqa-gru[8879]: /opt/os-autoinst-scripts/_common: ERROR: line 78
May 13 19:14:38 new-ariel openqa-gru[8879]: curl (172 /opt/os-autoinst-scripts/openqa-label-known-issues): Error fetching (-L --user-agent openqa-label-known-issues -sS https://progress.opensuse.org/projects/o>
May 13 19:14:38 new-ariel openqa-gru[8879]: 000
May 13 19:14:38 new-ariel openqa-gru[8878]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 13 19:14:38 new-ariel openqa-gru[8873]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 13 19:15:07 new-ariel openqa-gru[8988]: /opt/os-autoinst-scripts/_common: ERROR: line 78
May 13 19:15:07 new-ariel openqa-gru[8986]: /opt/os-autoinst-scripts/_common: ERROR: line 78
...

Acceptance criteria

  • AC1: Temporary outage of poo is tolerated e.g. < 1h

Suggestions

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 #1

Updated by tinita 2 months ago

  • Description updated (diff)
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 #2

Updated by tinita 2 months ago

  • Description updated (diff)
  • Priority changed from Urgent to High

We are getting this from time to time when progress.o.o is down.
So I don't consider it urgent.

But I think we don't do a retry here yet.
From the logs we can see that progress was not reachable for about 17 minutes.

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 #3

Updated by livdywan 2 months ago

  • Subject changed from [alert][o3] opensuse.org :: openqa.opensuse.org :: hook failed - see openqa-gru service logs for details WARNINGs: rc_failed_per_5min is 10.00 (outside range [:5]). to [alert][o3] opensuse.org :: openqa.opensuse.org :: hook failed - see openqa-gru service logs for details WARNINGs: rc_failed_per_5min is 10.00 (outside range [:5]). size:S
  • Description updated (diff)
  • Status changed from New to Workable
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 #4

Updated by dheidler about 2 months ago

  • Status changed from Workable to In Progress
  • Assignee set to dheidler
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 #5

Updated by dheidler about 2 months ago

  • Status changed from In Progress to Feedback
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 #6

Updated by tinita about 2 months ago ยท Edited

on o3:

% sudo journalctl -u openqa-gru --since '2024-05-23'
May 23 13:12:50 new-ariel openqa-gru[15264]: /opt/os-autoinst-scripts/_common: line 90: /usr/bin/seq: Permission denied
May 23 13:12:50 new-ariel openqa-gru[15262]: /opt/os-autoinst-scripts/_common: ERROR: line 90
May 23 13:12:50 new-ariel openqa-gru[15259]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:12:50 new-ariel openqa-gru[15254]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172

I guess we need to allow seq in apparmor

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 #8

Updated by tinita about 2 months ago

Now we see this without further error messages:

May 23 13:47:04 new-ariel openqa-gru[1022]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:47:04 new-ariel openqa-gru[1017]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:15 new-ariel openqa-gru[2531]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:15 new-ariel openqa-gru[2526]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:16 new-ariel openqa-gru[2582]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:16 new-ariel openqa-gru[2577]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:27 new-ariel openqa-gru[2705]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:27 new-ariel openqa-gru[2700]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:31 new-ariel openqa-gru[2761]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:49:31 new-ariel openqa-gru[2756]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
May 23 13:50:05 new-ariel openqa-gru[3286]: /opt/os-autoinst-scripts/openqa-label-known-issues: ERROR: line 172
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 #9

Updated by dheidler about 2 months ago

  • Status changed from Feedback to Resolved
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