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action #158449

closed

coordination #151816: [epic] Handle openQA fixes and job group setup

Fix the problems for RMT and SMT server: failed to verify certificate: xx509: certificate signed by unknown authority

Added by zoecao 6 months ago. Updated 5 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
Target version:
-
Start date:
2024-04-03
Due date:
% Done:

0%

Estimated time:

Description

Motivation

There are some problems on RMT and SMT server when registering systems against them:
SMT: https://openqa.suse.de/tests/13931344#step/register_system/5
RMT: https://openqa.suse.de/tests/13923984#step/rmt_registration_trust_import/1
Need to ssh to rmt and smt servers, find out the root cause and resolve the problems.

Contact to scc team in Slack for help if needed.

Acceptance criteria

AC1 : Find out the root cause and resolve the problems
AC2 : Re-run the above two jobs when the problems resolved.
AC3 : Document actions taken in Confluence as troubleshooting guide.

Additional information

About how to ssh to rmt and smt server, please reference this page:
https://confluence.suse.com/pages/viewpage.action?pageId=1118405556

Actions #1

Updated by JERiveraMoya 6 months ago

  • Tags set to qe-yam-apr-sprint
  • Status changed from New to Workable
  • Parent task set to #151816
Actions #2

Updated by JERiveraMoya 6 months ago

  • Description updated (diff)
Actions #3

Updated by leli 6 months ago

  • Status changed from Workable to In Progress
  • Assignee set to leli
Actions #4

Updated by leli 6 months ago

This ticket more like a research ticket. I need more info for solutions such as history, what method had been tried, any possible ideas. Anyway, I will try to connect the RMT/SMT to have a look firstly.

Actions #5

Updated by leli 6 months ago ยท Edited

It seems if we test installation on 15SP5 then passed even with https, http://openqa.suse.de/tests/14058366#step/register_via_rmt/1

I will file a bug to SCC for CA certification issue on 15SP6. https://bugzilla.suse.com/show_bug.cgi?id=1223107

Actions #6

Updated by JERiveraMoya 6 months ago

  • Tags changed from qe-yam-apr-sprint to qe-yam-may-sprint
Actions #7

Updated by JERiveraMoya 5 months ago

  • Status changed from In Progress to Resolved

we can keep supporting the bug, but they main thing I think was to figure out that was a bug. Let's resolve it then.

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