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action #158449

Updated by JERiveraMoya 8 months ago

#### Motivation 
 There are some problems on RMT and SMT server when registering systems against them: 
 SMT: https://openqa.suse.de/tests/13931344#step/register_system/5 
 RMT: https://openqa.suse.de/tests/13923984#step/rmt_registration_trust_import/1 
 Need to ssh to rmt and smt servers, find out the root cause and resolve the problems. 

 Contact to scc team in Slack for help if needed. 

 #### Acceptance criteria 
 **AC1** : Find out the root cause and resolve the problems 
 **AC2** : Re-run the above two jobs when the problems resolved. 
 **AC3** : Document actions taken in Confluence as troubleshooting guide. 

 #### Additional information 
 About how to ssh to rmt and smt server, please reference this page: 
 https://confluence.suse.com/pages/viewpage.action?pageId=1118405556

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