openSUSE admin

Hello Manassés, please excuse our delayed reply.

Lately, I haven't seen any complaints about Leap 15.4 update/repo refresh issues
in openSUSE's support rooms. And, personally, I'm not aware of any recent changes
that would affect Leap users either.

Since only because I haven't heard of any issues, it doesn't mean there isn't one,
I took the liberty to look at our monitor dashboard for the last seven days,
specifically at the server hosting download.opensuse.org, and it was reachable/
ping-able during all this time frame, I haven't seen any down times.

Error code: Connection failed
Error message: Could not resolve host: download.opensuse.org

Looking at the curl error in the picture, this specific error usually means that
the system downloading the packages had some connectivity issue and couldn't resolve
download.opensuse.org.

If the issue you folks experience is still ongoing, what could be done is to try to
diagnose/troubleshoot the internet connection when it's occurring the issue. Since I
don't know how exactly you folks are building your application(s), it's hard to give
specific steps to do. However, the idea would be to somehow try to resolve other
hosts/domains when the issue occurs. Ping can help us here, something like:

$ ping -c5 download.opensuse.org
$ ping -c5 google.com

Or use nslookup, instead:

$ nslookup download.opensuse.org
$ nslookup google.com

And if they fail, it's worth to see whether the issue is only name resolution
(a possible DNS issue), or even IP addresses (a possible internet connectivity
issue), using:

$ ping -c5 8.8.8.8
$ ping -c5 1.1.1.1

I hope that helps you folks. And again, sorry for the tardiness of the reply.

Kind regards,
Luciano

And by the way, I just tried to refresh Leap 15.4 repos in my cellphone while
running ping downloadcontentcdn.opensuse.org in my laptop. When I got a
curl error "... Could not resolve host: downloadcontentcdn.opensuse.org" -
it's downloadcontentcdn.opensuse.org for me, and sometimes mirrorcache-br-2.o.o,
because I changed the baseurl in my /etc/zypp/repos.d/*.repo files to
mirrorcache-br-2.o.o - the ping running on my laptop didn't show any loss
of packets.

Hi Luciano, thanks for the detailed analysis.

We end up using another server to build the application third-party dependencies and that worked. There was an unknow situation with the other server.

Regards

Internal Use - Confidential

De: redmine@opensuse.org redmine@opensuse.org
Enviado: sábado, 29 de julho de 2023 20:38
Assunto: [openSUSE admin - tickets #133202] Download (curl) error for 'http://download.opensuse.org/update/leap/15.4/non-oss/content

[EXTERNAL EMAIL]

[openSUSE Tracker]
Issue #133202 has been updated by luc14n0.

And by the way, I just tried to refresh Leap 15.4 repos in my cellphone while
running ping downloadcontentcdn.opensuse.org in my laptop. When I got a
curl error "... Could not resolve host: downloadcontentcdn.opensuse.org" -
it's downloadcontentcdn.opensuse.org for me, and sometimes mirrorcache-br-2.o.o,
because I changed the baseurl in my /etc/zypp/repos.d/*.repo files to
mirrorcache-br-2.o.o - the ping running on my laptop didn't show any loss
of packets.

tickets #133202: Download (curl) error for 'https://urldefense.com/v3/__http://download.opensuse.org/update/leap/15.4/non-oss/content__;!!LpKI!gltjvJyjF_wyHp-8bTDgUP_KBIYjqGIHVc1LgZPoi-1d4x-9OGvzJbAwWrQgJpuYEShNtdaFS5fbrcufWulqXg$ [download[.]opensuse[.]org]
https://urldefense.com/v3/__https://progress.opensuse.org/issues/133202*change-657857__;Iw!!LpKI!gltjvJyjF_wyHp-8bTDgUP_KBIYjqGIHVc1LgZPoi-1d4x-9OGvzJbAwWrQgJpuYEShNtdaFS5fbrct0EhZSpg$ [progress[.]opensuse[.]org]

• Author: Manasses.DeSouza@dell.com
• Status: New
• Priority: Normal
• Assignee:
• Category:

* Target version:¶

Hello Admins

We are experience some instability on our application build that’s related to download the OpenSuse packages from remote repository, example:

[cid:image001.png@01D9BA1F.C998D810]

That’s happening for repo-update-non-oss, repo-update, repo-oss, repo-non-oss, repo-backports-update

It’s happening since yesterday and we realized an update on “Last Modified” from yesterday also:

[cid:image002.png@01D9BA1F.C998D810]

Don’t know if this is an old issue, in which we may have using some local cache, so please clarify if there was a recent change that may have affected that and if possible, any recommended solution or workaround.

Regards

Manassés Loiola de Souza (he/him)
Senior Software Engineer - Product Connectivity, IoT & Telemetry (PCiT)
Dell Technologies | Dell Digital - As a Service Enablement (ASE)
Manasses.DeSouza@dell.comManasses.DeSouza@dell.com
Follow me on LinkedIn
Working Hours: Monday ‒ Friday | 8:00 ‒ 17:00 (GMT-3)

Internal Use - Confidential

---Files--------------------------------
image001.png (22.7 KB)
image002.png (39.1 KB)

--
You have received this notification because you have either subscribed to it, or are involved in it.
To change your notification preferences, please click here: https://urldefense.com/v3/__http://progress.opensuse.org/my/account__;!!LpKI!gltjvJyjF_wyHp-8bTDgUP_KBIYjqGIHVc1LgZPoi-1d4x-9OGvzJbAwWrQgJpuYEShNtdaFS5fbrcvaR3obGg$ [progress[.]opensuse[.]org]

You're welcome. I'm glad there's an alternative for you.

I'm going to ask around and poke people about those issues. And in the mean time, if you folks
start to see this error on this other server you mentioned, please let us know.