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livdywan wrote in #note-2:

Despite the e.g. the wiki pretty much assumes Grafana is the only place where we see alerts so I'll start by adding other alerts here.

Not actually sure myself how to silence/pause Munin, Zabbix, Unknown issue or logwarn alerts. Let's see if others know

I added a note on suppressing problems in Zabbix. Unfortunately I couldn't really test it yet.

Open questions:

• How should openqa-logwarn issues be silenced?
  • Or maybe we actually document that we don't really do that? Since we might rather address these e.g. by proposing a change to logging in relevant components?
• How should "Unknown issue" emails be silenced?
  • By filing and adding a ticket to the affected job?

livdywan wrote in #note-7:

Open questions:

• How should openqa-logwarn issues be silenced?
  • Or maybe we actually document that we don't really do that? Since we might rather address these e.g. by proposing a change to logging in relevant components?

By adding "known issues" to https://github.com/os-autoinst/openqa-logwarn/blob/master/logwarn_openqa

• How should "Unknown issue" emails be silenced?
  • By filing and adding a ticket to the affected job?

yes

okurz wrote in #note-8:

By adding "known issues" to https://github.com/os-autoinst/openqa-logwarn/blob/master/logwarn_openqa

That's the part I couldn't remember. There isn't a config file :-D We should document this properly.

https://github.com/os-autoinst/openqa-logwarn/pull/46

As we realized it's confusing to use unknown and unreviewed issues interchangeably I'm attempting to rectify that, either by always talking about unreviewed as in the email subject or unknown. Let's see if others have strong opinions on this one: https://github.com/os-autoinst/scripts/pull/266