action #132437
Updated by livdywan 7 months ago
## Motivation from retro 2023-07-07 we identified that we had "many alerts recently". One point we need to ensure is that everybody in SUSE QE Tools knows how to silence alerts in various monitoring systems in particular when alerts are related to the current work we do so that others are not looking into alerts assuming they would be unhandled. ## Acceptance criteria * **AC1:** The majority of SUSE QE Tools knows to silence alerts in grafana, zabbix, gitlab CI, openqa-logwarn, openQA "unknown issues" messages, etc. ## Suggestions * In a common team meeting go with the team over all systems mentioned in AC1 and shows how it works and clarify questions * As needed extend [Alert handling](progress.opensuse.org/projects/qa/wiki/tools#Alert-handling) as documented in the wiki progress.opensuse.org/projects/qa/wiki/tools#Alert-handling or [the salt states README](https://gitlab.suse.de/openqa/salt-states-openqa) https://gitlab.suse.de/openqa/salt-states-openqa README