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action #125444

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coordination #125363: [epic] Improve collaboration with Eng-Infra

Improve collaboration with Eng-Infra - SD ticket template size:M

Added by okurz about 1 year ago. Updated 12 months ago.

Status:
Resolved
Priority:
Normal
Assignee:
okurz
Target version:
openQA Project - Ready
Start date:
2023-03-06
Due date:
% Done:

0%

Estimated time:
Tags:
process, ticket, infra, wiki, sd, Eng-Infra, collaboration, template

Description

Motivation

As we are relying on Eng-Infra a lot and need to coordinate our work we should define a ticket template to be used for SUSE SD Eng-Infra to improve our communication, to communicate impact, steps to reproduce, acceptance criteria

Acceptance criteria

  • AC1: One of our usual wiki places defines a ticket template which we can copy-paste when we create an SD ticket
  • AC2:* Everyone in the team is aware about the ticket template to be used

Suggestions

  • Define a template for SUSE SD Eng-Infra to improve our communication, to communicate impact, steps to reproduce, acceptance criteria
    • Back-reference ticket template so that improvements to the template can be suggested
    • Suggest to comment in progress ticket which can be shared with more people by default and helps to communicate and we can edit texts and know who is assigned
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