action #125444: Improve collaboration with Eng-Infra - SD ticket template size:M - QA (public) - openSUSE Project Management Tool

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action #125444

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coordination #125363: [epic] Improve collaboration with Eng-Infra

Improve collaboration with Eng-Infra - SD ticket template size:M

Added by okurz almost 2 years ago. Updated over 1 year ago.

Status:

Resolved

Priority:

Normal

Assignee:

okurz

Target version:

openQA Project (public) - Ready

Start date:

2023-03-06

Due date:

% Done:

Estimated time:

Tags:

process, ticket, infra, wiki, sd, Eng-Infra, collaboration, template

Description

Motivation¶

As we are relying on Eng-Infra a lot and need to coordinate our work we should define a ticket template to be used for SUSE SD Eng-Infra to improve our communication, to communicate impact, steps to reproduce, acceptance criteria

Acceptance criteria¶

AC1: One of our usual wiki places defines a ticket template which we can copy-paste when we create an SD ticket
AC2:* Everyone in the team is aware about the ticket template to be used

Suggestions¶

Define a template for SUSE SD Eng-Infra to improve our communication, to communicate impact, steps to reproduce, acceptance criteria
- Back-reference ticket template so that improvements to the template can be suggested
- Suggest to comment in progress ticket which can be shared with more people by default and helps to communicate and we can edit texts and know who is assigned