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action #120675

closed

openqaworker-arm-1 not bootable via IPMI

Added by livdywan about 2 years ago. Updated about 2 years ago.

Status:
Resolved
Priority:
Urgent
Assignee:
Category:
-
Start date:
Due date:
% Done:

0%

Estimated time:

Description

Observation

An alert email was sent to osd-admins as per the recovery pipeline in GitLab:

The IPMI management interface for openqaworker-arm-1 is inaccessible (again).
The machine itself is also not reachable over ping.
Suggested action: Reset the machine including the management interface. Similar issues were handled in https://infra.nue.suse.com/SelfService/Update.html?id=174650 and https://infra.nue.suse.com/SelfService/Display.html?id=166330 and https://infra.nue.suse.com/SelfService/Display.html?id=164419 and https://infra.nue.suse.com/SelfService/Display.html?id=153124 for the same machine.
See also https://gitlab.suse.de/openqa/grafana-webhook-actions/-/jobs/1243753 for details.

There's also repeated emails with the subject Switched Rack PDU: Outlet #1 (openqaworker-arm-1) on.

Acceptance criteria

  • AC1: openqaworker-arm-1 bootable and survives reboots

Suggestions

  • Manually attempt to access the machine via IPMI
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