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action #112232

closed

[tools] Multiple recurring failures due to zypper failing to download packages temporarily

Added by okurz over 2 years ago. Updated over 2 years ago.

Status:
Resolved
Priority:
Normal
Assignee:
Start date:
2022-06-09
Due date:
% Done:

0%

Estimated time:

Description

Observation

openQA test in scenario openqa-Tumbleweed-dev-x86_64-openqa_install+publish@64bit-2G fails in
openqa_webui

also reported in https://github.com/openSUSE/zypper/issues/420#issuecomment-1150843963 on the report https://github.com/openSUSE/zypper/issues/420 which I had opened months ago.

This problem hits us multiple times a week and we already try to handle it with downstream retrying on multiple levels. Other LSG QE squads are hit by the same problem recurringly and also seemingly much more than months or years ago. There are also reports by users. So far I see good and helpful responses regarding the mirroring infrastructure, e.g. from @Andrii Nikitin (thanks for that) but no useful reaction by anyone else responsible, e.g. zypper, infrastructure, product as as a whole, etc. Can we please get a reaction from someone feeling responsible for the overall user experience of openSUSE/SLE?

Reproducible

Fails since (at least) Build :TW.11585 but also in quite different cases like https://gitlab.suse.de/openqa/osd-deployment/-/jobs/1007219

Expected result

Would be great if both the interactive as well as the non-interactive mode would also offer automatic retries.

Further details

Always latest result in this scenario: latest


Related issues 2 (0 open2 closed)

Related to openQA Project (public) - action #112595: continous deployment installed old version of openQA due to timeout accessing a repo size:MResolvedmkittler2022-06-162022-07-09

Actions
Blocks QA (public) - action #111446: openQA-in-openQA tests fail due to corrupted downloaded rpm auto_review:"Test died: command '.*zypper -n in os-autoinst-distri-opensuse-deps' failed at openqa//tests/install/test_distribution.pm line 1.*":retryResolvedokurz2022-05-23

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