action #103848
closed
No permission to view SD tickets filed for broken arm workers
Added by livdywan about 3 years ago.
Updated almost 3 years ago.
Description
Observation¶
I wanted to check SD-70189 and got this message:
You do not have permission to view this request.
Raise a request
I can see emails about the ticket, which is how I know it exists.
Files
It would also be nice to have an overview over all opened tickets (but that's likely too much to ask for).
- Status changed from New to In Progress
- Assignee set to okurz
- Target version set to Ready
- Status changed from In Progress to Blocked
what? somehow "OSD-Admins" has disappeared. I tried to share again. Can you try again?
okurz wrote:
what? somehow "OSD-Admins" has disappeared. I tried to share again. Can you try again?
Yes! I got an email saying you shared this with your organization. and I can view the ticket now! Thanks.
- Status changed from Blocked to Resolved
Oemer Senguen from SUSE-It EngInfra commented on the SD ticket: 'I modified the rule now so that OSD Admins Org. will be added automatically to the Organization field when "Please add osd-admins@suse.de as CC" is found in the description of an email.'
As we don’t expect such tickets to be created that often I recommended that they just resolve the SD ticket accordingly and we will see if it works the next time
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