action #103848
closedNo permission to view SD tickets filed for broken arm workers
0%
Description
Files
Updated by mkittler almost 3 years ago
It would also be nice to have an overview over all opened tickets (but that's likely too much to ask for).
Updated by okurz almost 3 years ago
- Status changed from New to In Progress
- Assignee set to okurz
- Target version set to Ready
Updated by okurz almost 3 years ago
- Status changed from In Progress to Blocked
Filed https://sd.suse.com/servicedesk/customer/portal/1/SD-70220 which I shared with "OSD-Admins" so you should be able to at least see that :)
Updated by livdywan almost 3 years ago
okurz wrote:
Filed https://sd.suse.com/servicedesk/customer/portal/1/SD-70220 which I shared with "OSD-Admins" so you should be able to at least see that :)
I can't...
Updated by okurz almost 3 years ago
what? somehow "OSD-Admins" has disappeared. I tried to share again. Can you try again?
Updated by livdywan almost 3 years ago
okurz wrote:
what? somehow "OSD-Admins" has disappeared. I tried to share again. Can you try again?
Yes! I got an email saying you shared this with your organization.
and I can view the ticket now! Thanks.
Updated by okurz almost 3 years ago
- Status changed from Blocked to Resolved
Oemer Senguen from SUSE-It EngInfra commented on the SD ticket: 'I modified the rule now so that OSD Admins Org. will be added automatically to the Organization field when "Please add osd-admins@suse.de as CC" is found in the description of an email.'
As we don’t expect such tickets to be created that often I recommended that they just resolve the SD ticket accordingly and we will see if it works the next time